Warranty Service Technician - Home Repair & Customer Care

Foxlane Homes; Washington (Washington County); Hybrid; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

Life insurance

Short-term disability

Long-term disability

Holiday pay

Paid time off

Bonus

401k

Zusammenfassung

Foxlane Homes Philadelphia is seeking a Service Technician to provide warranty and customer care support after closing. Responsibilities include inspecting concerns, diagnosing issues, completing repairs, and coordinating follow-up work.

The role requires strong construction knowledge, professionalism, and excellent customer service, with a competitive benefits package including medical, dental, vision, life, disability, holiday pay, PTO, bonus and 401(k).

Qualifikationen

• High school diploma or GED required.
• Strong customer service and communication skills.
• Proven time-management and problem-solving abilities.

Aufgaben

• Conduct warranty service appointments, inspections, and repairs for homeowners.
• Diagnose and address common construction items including drywall, paint, trim, doors, windows, flooring, cabinetry, and basic building systems.
• Document service requests, completed repairs, and follow-up actions in company systems.
• Coordinate subcontractor work when specialized trades are required.
• Communicate professionally with homeowners and explain maintenance, warranty coverage, and home system operation.
• Ensure repairs meet quality standards, service timelines, and safety requirements.
• Maintain company vehicle, tools, equipment, and inventory.

Kenntnisse

Customer service

Time management

Problem solving

Communication

Attention to detail

Ausbildung

High school diploma or GED

Trade/certification in construction (preferred)

Jobbeschreibung

Foxlane Homes Philadelphia is seeking a Service Technician to provide warranty and customer care support after closing. Responsibilities include inspecting concerns, diagnosing issues, completing repairs, and coordinating follow-up work.

The role requires strong construction knowledge, professionalism, and excellent customer service, with a competitive benefits package including medical, dental, vision, life, disability, holiday pay, PTO, bonus and 401(k).