Warranty Repair Technician - Hydraulics & Electrical

Enerpac Tool Group; Columbus (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Enerpac Tool Group in Columbus, WI is seeking a skilled service technician to diagnose and repair mechanical, hydraulic, and electrical issues on Enerpac products. You will document repairs, manage warranty decisions, and communicate findings to customers to ensure fair outcomes and strong service levels.

The role is in-office, Monday–Friday, with possible evenings or weekend work. Candidates should have a technical background and 1–3 years experience in industrial tool maintenance.

Qualifications

• Technical background preferred.
• 1–3 years experience in industrial tool maintenance or manufacturing.

Responsibilities

• Perform mechanical, hydraulic, and electrical troubleshooting and repair on Enerpac products.
• Properly complete all necessary documentation on repairs, warranty repairs and credits.
• Fairly administer Enerpac's warranty policy.
• Report warranty issues to appropriate management, quality, and assembly cells.
• Communicate service findings and any charges to the customer.
• Remain current in company products, promotions, and pricing techniques.
• Package the product in an appropriate carton and perform minor paint repairs so the product is in acceptable condition before it is returned to stock or sent to the customer.
• Recommend improvements to reduce cost and increase service levels.
• Maintain a clean, safe, and organized work area.

Skills

Troubleshooting

Blueprints & schematics

Repair documentation

Warranty decisions

Communication

Teamwork

Education

Technical background

Job description

Enerpac Tool Group in Columbus, WI is seeking a skilled service technician to diagnose and repair mechanical, hydraulic, and electrical issues on Enerpac products. You will document repairs, manage warranty decisions, and communicate findings to customers to ensure fair outcomes and strong service levels.

The role is in-office, Monday–Friday, with possible evenings or weekend work. Candidates should have a technical background and 1–3 years experience in industrial tool maintenance.