Warranty Parts & Claims Coordinator

Katzkin Leather Inc.; Montebello (CA); In loco; USD 35.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading automotive interior company is seeking a Parts & Warranty Clerk in Montebello, CA. In this role, you'll support the Customer Support & Order Processing team by efficiently managing warranty claims and parts inventory. Ideal candidates will have strong problem-solving and communication skills, along with experience or education related to order processing systems. Join a stable organization where you can significantly impact customer satisfaction and operational efficiency.

Competenze

• Associate degree or 6 months to 1 year of related experience.
• Comfort with order processing and manufacturing software.
• Basic math skills necessary for processing orders.

Mansioni

• Review and submit warranty claims per company policies.
• Track claim status and resolve any issues or denials.
• Manage warranty parts inventory to prevent service delays.
• Communicate with customers regarding warranty matters.

Conoscenze

Problem-solving skills

Customer service skills

Clear communication abilities

Attention to detail

Organizational skills

Formazione

Associate degree or equivalent experience

Strumenti

Order processing systems

Manufacturing software

Internet-based tools

Descrizione del lavoro

A leading automotive interior company is seeking a Parts & Warranty Clerk in Montebello, CA. In this role, you'll support the Customer Support & Order Processing team by efficiently managing warranty claims and parts inventory. Ideal candidates will have strong problem-solving and communication skills, along with experience or education related to order processing systems. Join a stable organization where you can significantly impact customer satisfaction and operational efficiency.