Warranty & Field Repair Technician

Ulrich Lifestyle Structures

Harrisonburg (VA)

On-site

USD 25,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off

401(k) with company match

Job summary

Ulrich Lifestyle Structures is seeking a skilled Warranty Service Tech to diagnose, repair, and maintain sheds, garages, barns, and playhouses built by the company. You will work hands-on in customers' locations and on sales lots, delivering quality workmanship and professional service.

The ideal candidate has 3-5 years of construction or maintenance experience, strong problem-solving skills, and excellent communication to ensure a 5-star customer experience while upholding safety and company

Qualifications

General knowledge of residential construction and repair techniques.
Ability to work independently and manage time effectively without direct supervision.
Strong attention to detail and commitment to quality craftsmanship.
Excellent customer service and communication skills.
Ability to take initiative, solve problems, and remain accountable.
Proficient with hand tools and power tools.
Valid Virginia driver's license with a clean driving record.

Responsibilities

Respond to assigned service work orders for repairs on sheds, garages, and other structures.
Perform a variety of repairs including carpentry, roofing, painting, and minor electrical work.
Evaluate issues in the field and determine effective repair solutions.
Assist with product deliveries when needed.
Support upkeep and maintenance of sales lots, including display units and store repairs.
Communicate directly with customers to address concerns in a timely, professional manner.
Deliver a consistent 5-star customer service experience.
Follow and uphold company construction standards and quality expectations.