Warranty Engineer

Tenneco; Monroe (MI); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Travel up to 10%

Telecommute 1-2 days per week

Job summary

Tenneco, a global automotive supplier, is seeking a Warranty/Quality Engineer to manage warranty processes and lead cross-functional improvement initiatives in Michigan. The role involves data-driven analysis, collaboration with global teams, and ensuring timely resolution of warranty claims.

Ideal candidates will have a mechanical or automotive engineering background and at least four years of relevant experience in the auto parts sector, with travel up to 10% and the possibility of

Qualifications

• Bachelor’s degree in Mechanical, Industrial, or Automotive Engineering is required.
• At least four years of experience as a Quality Engineer or Warranty Engineer.
• Experience in the automotive or auto parts manufacturing industry is required.

Responsibilities

• Execute warranty management processes including claim data analysis, debit management, contract review, part return analysis, and lessons learned implementation.
• Lead cross-functional teams to reduce warranty claims by improving products and processes.
• Serve as subject matter expert for warranty-related matters and support CQI-14 improvements.
• Collaborate with global data analytics for warranty claim data acquisition and analysis.
• Review data with cross-functional teams and address findings to ensure timely closure.
• Prepare analyses and reporting for stakeholders and act as lead warranty contact for debits.
• Resolve debit discrepancies and coordinate with accounting, quality, and plant management.
• Manage warranty part return processes and coordinate field retrievals.
• Provide past data and lessons learned for warranty term dispositions.
• Lead establishment of technical factors for assigned customer portfolio and monitor corrective actions.
• Participate in design reviews for relevant programs.

Skills

Quality engineering

Warranty engineering

Data analysis

Cross-functional collaboration

Education

Bachelor's degree in Mechanical, Industrial, or Automotive Engineering

Job description

Overview

At Tenneco, we don’t follow industry standards; we set them, and we don’t settle for being best-in-class because we hustle to be better than best-in-class. Whether it’s our Core Values – radical candor, simplify, organizational velocity, tenacious execution and win – or our Get Stuff Done (GSD) mindset, we’re determined to become the most trusted partner and best manufacturer and distributor to the transportation industry. With a product portfolio as expansive as it is innovative, an obsessive commitment to quality and excellence, and a global presence, we’re all about getting stuff done, so we can win. Through the Tenneco Way, fueled by our Core Values, a winning mindset and a relentless commitment to excellence, the Tenneco Way is how we win. It’s what keeps Team Tenneco bold, driven, and unapologetically focused on pushing past limits and redefining success. Here, you’ll work alongside a team of relentless problem-solvers who are committed to making a tangible impact. If you’re ready to break boundaries, deliver results, and enjoy the ride along the way, you’ll thrive here.

Responsibilities

• Execute warranty management processes including claim data analysis, debit management, contract review, part return analysis, and lessons learned implementation for ride performance business accounts.
• Lead cross-functional team members in the effective and timely execution of core processes to reduce warranty claims by improving products and processes.
• Serve as subject matter expert for warranty-related matters and support development of initiatives for satisfactory compliance and continual improvement of CQI – 14 requirements.
• Work with global warranty data analytics team to ensure the acquisition, analysis, and management of warranty claim data; analyze warranty data and identify contributors to warranty claims.
• Review data with cross-functional team members to address findings from claim data analysis and manage items to timely closure, statistically validating the effectiveness of countermeasures.
• Prepare analyses and reporting outs for stakeholders; serve as lead warranty contact for warranty debits and obtain, screen, and provide disposition of warranty debits.
• Lead resolution of debit discrepancies and communicate pending debits to accounting, quality departments and plant management; reconcile debits for accuracy and track debits against claim and part analysis for accuracy.
• Manage warranty part return process and coordinate retrieval of warranty parts from the field; ensure parts are timely analyzed and establish and lead reviews to address findings from analyses.
• Report outs as needed for internal and customer consumption; assist in contract review process for establishing warranty terms and conditions; provide past data and lessons learned to assist in disposition of proposed customer warranty terms and conditions.
• Lead the establishment of technical factors for assigned customer portfolio and continually monitor performance and corrective actions to mitigate liabilities and reduce technical factors; ensure lessons are captured in controlled documents.
• Participate in design reviews for all pertinent programs.

Qualifications

• MINIMUM EDUCATION: Bachelor’s degree in Mechanical, Industrial, or Automotive Engineering.
• MINIMUM EXPERIENCE: Four (4) years of experience as Quality Engineer or Warranty Engineer.
• SPECIAL REQUIREMENTS: The required experience must have been in the automotive or auto parts manufacturing industry.

Other

• Up to 10% domestic and international travel; may telecommute 1-2 days per week.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities