Warranty Administrator

Paycom - ATS; Kentucky; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K Plan + Match

Paid time off and vacation

Paid Birthday Holiday

Growth opportunities

Job summary

Company Wrench is seeking a Warranty Administrator to handle warranty claims, manage warranty dates in the PFW system, and process returns and credits. This full-time role primarily operates in an office setting with standard weekday hours.

The ideal candidate will possess a High School Diploma with HR or office administration experience, strong organizational and communication skills, and proficiency with common computer systems.

Qualifications

• High School Diploma required with experience in HR or office administration.
• Strong organizational and communication skills are essential.
• Comfort with computer systems and office equipment.
• Ability to learn new skill sets and maintain accuracy.
• Attention to detail and customer service orientation.

Responsibilities

• Filing warranty claims and related paperwork.
• Managing warranty dates in PFW.
• Managing return claims and RGA parts returns.
• Entering credits and write-offs.
• Performing other duties as assigned.

Skills

Strong organizational skills

Strong communication skills

Patience

Computer literacy

Office administration

HR/office administration experience

Education

High School Diploma

Experience in HR or office administration

Tools

MS Office

PFW warranty system

Job description

We encourage you to see how rewarding employment at Company Wrench can be. We are looking for dedicated, passionate and career-minded individuals to join our experienced team. At Company Wrench, we are committed to your career development, and we will be with you every step of the way to enhance your training, education, experience, and overall professional development. Company Wrench is the place for you to reach your career goals while providing the “Cutting Edge of Customer Service” to our valued customers.OverviewThe Warranty Administrator is responsible for the effective performance of various duties to process warranty claims.Job OutlineThe Warranty Administrator will fulfill the following duties:Filing claimsManaging warranty dates in PFWManaging return claims as well as RGA parts returnsEntering credits and write offsOther duties as assignedSupervisory ResponsibilityThis position has no supervisory responsibilities.TravelNo travel is expected for this position.Education and ExperienceA High School Diploma with experience in human resources or office administrationRequired requisitesStrong organizational skillsStrong desire to help othersStrong desire to learn new skill sets and knowledgeStrong communications skillsPatienceStrong computer and systems knowledgeSpecific skill requisitesThis individual will have had office administration experience of no less than 2 yearsGood business acumen.Position Type/Expected Hours of WorkThis is a Full-Time position. This position is expected to be in the office Monday through Friday during standard working hours. Occasional long hours are required as needed.Work EnvironmentThis position operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position could require standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing at any point in the day. The employee must frequently lift and/or move items over 50 pounds. Specific visionabilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Additional InformationMedical, Dental & Vision Insurance401K Plan + MatchPaid time off and vacationPaid Birthday HolidayShort/Long Term DisabilityGrowth opportunitiesPaid TrainingMonthly Profit Sharing BonusESOP PlanFamily owned and operatedLong term job securityHealth and wellness programDiscounts on products and servicesTechnician Specific Benefits:$2,500 Sign-On BonusRelocation assistance available for qualified candidatesUniforms providedCareer advancement opportunities, promote from withinPaid Continued education, manufacturer hands on and web-based trainingClean and professional work environmentApprenticeship programCompetitive wagesTool Reimbursement ProgramAnnual $150 voucher towards Work BootsCompany provided service vehicle, fuel card, credit card, laptop and cell phone.We look forward to hearing from you!We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.