Warranty Administrator

Watsco; Town of Fishkill (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Company subsidized Medical plans

Health Savings Account

Dental and Vision

Pre-tax and Roth 401K with Company 
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Job summary

N&S Supply, LLC in Fishkill, NY is seeking an experienced Warranty Administrator to join our team. The role focuses on warranty claims, credits with vendors, and RGA management to ensure accurate and timely processing.

Responsibilities include handling HVAC warranty claims, reconciling credits, and maintaining clear communications with customers and vendors. Proficiency in Microsoft Office and ERP systems is preferred, with a strong emphasis on accuracy and organization.

Qualifications

• Experience with warranty administration and credits.
• Experience in wholesale distribution preferred.
• Proficiency with ERP systems.
• Strong analytical and communication skills.
• Able to multitask and meet deadlines.

Responsibilities

• Resolve warranty and defective issues and concerns.
• Resolve pending credits with vendors.
• Manage, process, and reconcile vendor warranty credits and RGA numbers.
• Return Goods Queue – verify information and contact customer for additional details before neg PO.
• Obtain RGAs from vendors, submit claims and follow up on credits.
• Process HVAC warranty claims, including standard and concession claims.

Skills

Microsoft Office proficiency

Warranty experience

Purchasing experience

ERP systems

Analytical skills

Communication skills

Tools

Eclipse Solar ERP

Job description

N&S Supply, LLC is seeking an experienced and detail-oriented Warranty Administrator to join our team in our Fishkill NY location. Join our team and be part of a growing company that offers competitive pay, great benefits and room for advancement.

Key responsibilities include:

• Resolve any warranty and defective issues and concerns.
• Resolve pending credits with vendors.
• Manage, process, and reconcile vendor warranty credits and RGA numbers.
• Return Goods Queue – Confirm all information is correct and call customer if needed for additional information before creating a neg PO.
• Obtain RGA’s from vendors, submit claim and follow up on RGA credits.
• Process HVAC warranty claims, including standard warranty claims and special concession claims.

Additional Requirements/Responsibilities :

• Working ability with Microsoft Office (Word, Excel, etc.) and other office equipment.
• Warranty/Purchasing experience preferred.

Benefits include:

• Company subsidized Medical plans
• Health Savings Account
• Dental and Vision
• Pre-tax and Roth 401K with Company match
• Paid time off and Holidays
• Company paid Life Insurance and AD&D
• Wellness Incentives
• Voluntary Benefits with SunLife
• Employee Stock Purchase Program *Full benefits guide provides details and eligibility for programs*

Pay Range $22-25/hr.

And here is what you will need to be successful:

Additional Requirements/Responsibilities :

• Working ability with Microsoft Office (Word, Excel, etc.) and other office equipment.
• Warranty/Purchasing and/or Wholesale distribution experience preferred.
• Proficiency with Eclipse Solar or similar ERP system strongly desired.
• Strong analytical, organizational and communication skills.
• Ability to multitask and manage deadlines in fast-paced environment.

Hiring for these locations:

205 Old Route 9, Fishkill , New York 12524 , United States

Status

Full-Time

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