Warranty Administrator

The Gossett Group; Memphis (TN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Unsurspassed professional training

Team-oriented environment

Advancement opportunities

Paid training

Paid vacation

401k (company match)

Medical Insurance

Dental Insurance

Vision Insurance

Life and Disability Coverage

Employee car purchase program

Wellness program

Job summary

Gossett Motor Cars in Memphis, Tennessee seeks an experienced Warranty Administrator to join its team. The role focuses on communicating with manufacturers, securing replacement parts and repairs for defective merchandise, and handling warranty requests in compliance with company standards and legal requirements.

The successful candidate will manage warranty and service contract claims, coordinate with technicians and service writers, and maintain accurate paperwork and receivables while

Qualifications

• Warranty experience required.
• Strong written and verbal communication.
• Ability to work in a fast-paced, high-volume environment.
• Proficient with Microsoft Office.

Responsibilities

• Booking warranty repair orders.
• Submit and follow up on manufacturer warranty claims.
• Submit service contract claims and follow up.
• Maintain receivables schedules.
• File paperwork
• Collaborate with technicians, service writers, and supervisors

Skills

Warranty experience

Team player

Attention to detail

Communication skills

Tools

Microsoft Office

Job description

GOSSETT MOTOR CARS

One of the largest privately owned Automotive Dealer Groups in West Tennessee is seeking an Experienced Warranty Administrator. We will provide the tools to succeed, with incentives and further job opportunities. You must have a Can-Do attitude to achieve targeted goals.

Job Summary

We are currently seeking an organized and detailed "EXPERIENCED" Warranty Administrator to join our team.

The Warranty Administrator is responsible for communicating with manufacturers, securing replacement parts and repairs for defective merchandise. The warranty administrator handles the shipment of defective parts, arranges for the delivery of replacements or receipt of credit, keeping an accounting of transactions, and handling all warranty requests in compliance with both company standards and legal requirements.

Gossett Motor Cars Benefits

• Unsurpassed professional training
• Team-oriented environment
• Advancement opportunities
• Paid training
• Paid vacation
• 401k (company match)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Coverage
• Employee car purchase program
• Wellness program

Responsibilities

• Booking warranty repair orders.
• Manufacturer warranty claim submission and follow up.
• Service contract claim submission and follow up.
• Maintain receivables schedules.
• File paperwork
• Work closely with a team of technicians, service writers, and supervisors

Qualifications

• Warranty experience REQUIRED
• Able to work in a high pace/high volume environment
• Detail-oriented
• Able to work well with others and be part of a TEAM
• Work proficiently with Microsoft Office
• General accounting knowledge preferred
• Possess strong organizational skills to ensure that all warrant paperwork and documentation are completed and maintained in an orderly fashion
• Must have both strong written and verbal communication to ensure claims are completed in a timely, efficient manner