Warranty Administrator

Allegiance Truck Centers; Manchester (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Paid Time Off

401(k) match

Training & advancement

Job summary

Allegiance Trucks in Manchester, NH is seeking a dedicated Warranty Administrator to manage warranty claims across our dealer network. You will prepare, record, and submit claims to the factory or distributor and reconcile outcomes, coordinating with Parts and Service teams to verify information.

The position requires a high school diploma or GED, warranty or service experience in a heavy-duty truck dealership, and strong attention to detail, communication, typing skills, and mechanical

Qualifications

• High school diploma or GED required.
• Warranty or service experience in a heavy-duty truck dealership.
• Strong attention to detail.
• Strong verbal and written communication skills.
• Strong typing skills and ability to learn new programs.
• Mechanical knowledge and understanding of terminology.

Responsibilities

• Process warranty claims for each dealership within the region.
• Work with Parts and Service teams to verify information and seek out missing information on warranty to submit claim.
• Create warranty claims from work orders.
• Maintain knowledge and understanding of SRT times and OEM products.
• Track warranty parts through final claim resolution.
• Travel is required for training and/or to assist at other locations.

Skills

Attention to detail

Verbal and written communication

Typing skills

Mechanical knowledge

Education

High school diploma or GED

Job description

Welcome to Allegiance Trucks, where our dedication to service fuels every mile. Since our founding in March 2019, we've been on an unstoppable path of growth, acquiring 17 dealership groups and expanding to over 40 locations across ten states. Our team is as dynamic as it is diverse, united by a shared commitment to prioritize our customers, uplift one another, and foster a workplace where everyone thrives. As a leading truck dealership group, we're proud to represent top-tier brands like International, Hino, Isuzu, and Ford, providing exceptional support to the Northeast's essential trucking community. At Allegiance Trucks, we're not just moving forward - we're driving the future of trucking.

Why Allegiance Trucks?

Benefits

• Competitive starting pay
• Excellent health benefits including; Medical, Dental and Vision plans, a complimentary life insurance policy, and several other voluntary coverage options to choose from
• Generous Paid Time Off policy, including vacation, sick time and floating holidays
• 401(k) with Company match
• Support and encouragement for your continued advancement with additional training Allegiance Trucks is committed to equal opportunity for all employees and applicants.

The Warranty Administrator will prepare, record and submit warranty claims to the factory and/or distributor and reconciling accordingly.

Job Responsibilities

• Process warranty claims for each dealership within the region
• Work with Parts and Service teams to verify information and seek out missing information on warranty to submit claim
• Create warranty claims from work orders
• Maintain knowledge and understanding of SRT times and OEM products
• Track warranty parts through final claim resolution
• Travel is required for training and/or to assist at other locations.

Qualifications

• High school diploma or GED
• Warranty or Service experience in a heavy-duty truck dealership
• Strong attention to detail
• Strong verbal and written communication skills
• Strong typing skills, and ability to learn new programs
• Mechanical knowledge and understanding of terminology

As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Allegiance’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.