Warming Center Program Monitor Part-Time

The Salvation Army North & Central Illinois Division; St. Louis (MO); On-site; USD 19,000 - 25,000; Part time

Job summary

The Salvation Army Family Haven Shelter in St. Louis, MO is seeking a Monitor to help operate the cooling center. This part-time, temporary seasonal position requires attention to safety, order, and reporting for homeless clients in the shelter.

Responsibilities include checking in clients, assigning beds, monitoring behavior, and maintaining daily records. Shifts include holidays; 20 hours per week at $16.00 per hour, November 9, 2026 through March 5, 2027.

Qualifications

• High school diploma or equivalent; 3 years in social services or 5 years without diploma.
• Team player, self-starter; able to work with minimal supervision.
• Strong communication skills and ability to work with diverse cultures.
• Computer skills desirable.

Responsibilities

• Monitor clients to maintain order and safety.
• Admit homeless persons, complete intake, assign beds, distribute supplies.
• Screen admissions for weapons.
• Maintain shelter records and complete daily paperwork.
• Assist with meal service and cleaning duties.
• Coordinate with emergency services when needed.

Skills

Team player

Self-starter

Communication skills

Cultural sensitivity

Computer skills

Education

High school diploma or equivalent

Related higher education (psychology/social work/criminal justice)

Job description

The Salvation Army Family Haven Shelter is looking for a Monitor to work at our cooling center. This individual will perform related duties to assist, monitor, and maintain order of homeless clients occupying the Cooling/Warming Center.

This is a part-time, 20 hours per week, $16.00 per hour.

Temporary seasonal position (November 9, 2026, to March 5, 2027).

10740 Page Ave, St.

St. Louis, MO

Essential Functions

• Required to work various shifts including holidays in order to maintain 24-hour coverage for Cooling/Warming Center at all times. Conduct briefing with staff during arrival or departure of your shift. Ability to report accurate bed counts and client roster reports to Supervisor.
• Monitor clients to maintain order and assure safety of clients in building.
• Admit homeless persons to the shelter, complete intake, assign beds to occupants, and distribute supplies.
• Screen admissions for weapons and confiscate identified ones.
• Observe occupants’ behavior and test for cause persons displaying disruptive behavior and suspected to be under the influence of drugs including alcohol.
• Maintain order and contact emergency medical services or police as needed.
• Ability to utilize crisis intervention skills to address conflicts and provide mediation as needed.
• Ability to deal with difficult clientele and work with various forms of mental health issues
• Complete shelter daily recordkeeping.
• Assist with the general cleaning of the building to include laundry responsibilities.
• Assure clients are settled for the night and awakened in the morning. These are awake positions.
• Advise clients as to services provided by The Salvation Army and other organizations.
• Assure and monitor the feeding of clients during mealtimes. Ability to document numerical data with accuracy.
• Assist with volunteer church groups.
• Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers and supervisors. This would include but not be limited to such actions as: resolution of conflicts in a professional manner; courteous treatment of staff, visitors, and clients; respect of others’ property and person; and professional and appropriate communication to and about clients, co-workers, and supervisors.

Minimum Qualifications

High school or equivalent diploma with three years of experience working in social service agency or five years work experience without a diploma. Higher education in psychology, social work, criminal justice, or other related field is a plus. Must be a team player, a self-starter, and perform well with minimum supervision. Good communication skills are essential, as well as an ability to work with diverse cultures. Computer skills are desirable.

Physical and Working Conditions

Must be able to perform the above essential duties. Most work will be indoors in a temperature-controlled environment. Must be able to provide transportation of clients as need per the Supervisor.