Warehouse Technician I or II

Astound; Washington (District of Columbia); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid Time Off/Vacation

Job summary

Astound is seeking a Warehouse Technician I/II to support receipt, testing, staging, and shipping of equipment and inventory. The role emphasizes accurate inventory, order preparation, and safety adherence, with the ability to operate warehouse tools and company vehicles.

Strong organizational skills, a basic technical aptitude, and a customer-focused approach are essential to success in this role at Astound.

Qualifications

• Adhere to local, federal regulations and company policies.
• Drive company vehicle in a safe and responsible manner.
• Accurately measure distances using tapes or other measuring devices.
• Work independently.
• Demonstrate courtesy and patience in customer relations.
• Knowledge of cable television products and service.
• Comply with all safety procedures.
• Knowledge of basic mathematics and electronics.
• Use common office equipment: computer, phone, copier, fax, calculator, stapler.
• Work with hand tools to connect cables and components.
• Maintain satisfactory driving record and forklift/hand truck operation.

Responsibilities

• General warehouse and distribution support.
• Prepare and complete orders for pickup or shipping.
• Receive and process stock; clean and prepare equipment.
• Perform warehouse inventory controls.
• Generate warehouse reports.
• Test and stage equipment for deployment.
• Handle retail equipment as required.
• Adhere to safety protocols.
• Other duties as assigned.

Skills

Driving company vehicle

Independent work

Customer relations

Cable TV knowledge

Math & electronics

Hand tools proficiency

Education

High school diploma or equivalent

Tools

Fork lift operation

Hand truck operation

Job description

The Warehouse Technician I/II provides essential warehouse and distribution support by receiving, processing, testing, staging, and shipping equipment and inventory. This role is responsible for maintaining accurate inventory records, preparing orders for delivery or pickup, generating warehouse reports, and ensuring equipment is cleaned, organized, and ready for deployment. The position requires adherence to safety protocols, company policies, and regulatory requirements, along with the ability to operate warehouse tools and equipment, drive company vehicles, and work independently. Strong organizational skills, basic technical aptitude, and a customer-focused approach are key to success in this role.

• General warehouse and distribution support
• Prepare and complete orders for pickup or shipping
• Receive and process CPE/warehouse stock and other miscellaneous deliveries; cleaning and prepare equipment
• Perform warehouse inventory controls
• Warehouse reports
• Testing/staging equipment
• Retail equipment
• Adhere to and follow safety protocols
• Other duties as assigned

What You Bring to the Table:

• Ability to adhere to local, federal regulations and company policies
• Ability to implement simple record keeping procedures
• Ability to drive company vehicle in a safe and responsible manner
• Ability to accurately measure distances, using tapes or other measuring devices
• Ability to work independently
• Ability to demonstrate courtesy and patience in customer relations
• Knowledge of cable television products and service
• Ability to comply with all company implemented safety procedures
• Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler
• Knowledge of basic mathematics and electronics
• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers
• Ability to work with small components and wires to make cable connections
• Ability to maintain satisfactory driving record and have a valid driver's license, fork lift operation, hand truck operation, organizational skills

Physical Requirements:

• Ability to bend and lift materials up to 75 lbs from floor level to a height of 6 feet to place them on shelves or on and off vehicles
• Work performed in both climate‑controlled and non‑climate‑controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles
• Prolonged standing (50-70% of the time), walking, sitting, and driving required
• Ability to safely climb and work from ladders for extended periods of time
• Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level
• Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping (Ability to work with small components and wires to make cable connections), and limited keyboarding
• Close vision, peripheral vision and ability to adjust focus and ability to differentiate between sizes and colors of wires

Education:

• High school diploma or equivalent

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including: medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time position

The base pay range for this position is $18.00-25.20 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.

At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.

We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.