Warehouse Technician I

RCN Telecom Services of Mass, LLC; Arlington (TX); On-site; USD 45,000 - 49,000; Full time

Benefits offered by this job

401k retirement plan

Medical, dental, vision insurance

Paid time off/vacation

Floating holiday

Paid holidays

Paid sick leave

Tuition reimbursement

Employee discount

Job summary

Astound is seeking a Warehouse Technician I to handle general warehouse and distribution support in Massachusetts. Responsibilities include preparing orders, receiving stock, maintaining inventory, testing equipment, and ensuring safety compliance. Prior experience is not required, with a high school diploma or equivalent.

The role offers a comprehensive benefits package and a base pay range of $21.50–$23.50 per hour, with room for bonus opportunities. Massachusetts-specific pay details apply.

Qualifications

• High school diploma or equivalent is required.
• 0 years of experience is acceptable.
• Maintain satisfactory driving record and have a valid driver's license.
• Fork lift operation and hand truck operation are expected.
• Ability to adhere to local, federal regulations and company policies.
• Ability to drive company vehicle safely.
• Knowledge of basic mathematics and electronics.
• Ability to use common office equipment (computer, telephone, copier, fax, calculator, stapler).
• Knowledge of cable television products and service.

Responsibilities

• Prepare and complete orders for pickup or shipping.
• Receive and process CPE/warehouse stock and other deliveries; clean and prepare equipment.
• Perform warehouse inventory controls and generate warehouse reports.
• Test and stage equipment and manage retail equipment.
• Adhere to safety protocols and perform other duties as assigned.

Skills

Forklift operation

Hand truck operation

Organizational skills

Driving ability

Cable connections

Measuring distances

Basic electronics

Safety procedures

Customer relations

Office equipment usage

Record keeping

Independent work

Small components handling

Education

High school diploma or equivalent

Tools

Computer

Telephone

Copier

Fax

Calculator

Stapler

Job description

A Day in the Life of the Warehouse Technician I: General warehouse and distribution support

Prepare and complete orders for pickup or shipping Receive and process CPE/warehouse stock and other miscellaneous deliveries; cleaning and prepare equipment Perform warehouse inventory controls Warehouse reports Testing/staging equipment Retail equipment Adhere to and follow safety protocols Other duties as assigned

What You Bring to the Table:

• Education: High school diploma or equivalent


• Experience: 0 years


• Maintain satisfactory driving record and have a valid driver's license


• Fork lift operation


• Hand truck operation


• Organizational skills


• Ability to adhere to local, federal regulations and company policies


• Ability to implement simple record keeping procedures


• Ability to drive company vehicle in a safe and responsible manner


• Ability to accurately measure distances, using tapes or other measuring devices


• Ability to work independently


• Ability to demonstrate courtesy and patience in customer relations


• Knowledge of cable television products and service


• Ability to comply with all company implemented safety procedures


• Knowledge of and ability to use the following office equipment: computer, telephone, copier, fax, calculator, and stapler


• Knowledge of basic mathematics and electronics


• Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers


• Ability to work with small components and wires to make cable connections

Physical Requirements:

Ability to bend and lift materials up to 75 lbs from floor level to a height of 6 feet to place them on shelves or on and off vehicles Work performed in both climate‑controlled and non‑climate‑controlled environments, with potential exposure to heat, cold, dust, damp conditions, uneven surfaces, heights, and moving vehicles Prolonged standing (50-70% of the time), walking, sitting, and driving required Ability to safely climb and work from ladders for extended periods of time Frequent reaching, pushing, pulling, climbing stairs and ladders, and using hands above and below shoulder level Ability to bend, twist, kneel, squat, crawl, and maintain various body positions and perform fine motor tasks, forceful gripping (Ability to work with small components and wires to make cable connections), and limited keyboarding Vision ability: close vision, peripheral vision and ability to adjust focus and Ability to differentiate between sizes and colors of wires

We’re Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match


• Insurance options including: medical, dental, vision, life and STD insurance


• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization


• Floating Holiday: 40 hours per year


• Paid Holidays: 7 days per year


• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws


• Tuition reimbursement program


• Employee discount program *Benefits listed above are for regular full‑time position

Base Salary: The base pay range in Massachusetts for this position is $21.50-23.50 per hour, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range for various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.

Our Mission Statement:

• Take care of our customers


• Take care of each other


• Do what we say we are going to do


• Have fun

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

About Astound:

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award‑winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Welcome to Astound Careers! Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award‑winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.