We are seeking a reliable and organized Warehouse Technician to join our team. As a Warehouse Technician, you will be responsible for receiving shipments, managing inventory, processing orders, conducting equipment repairs, and assisting with deliveries. Your attention to detail and strong problem‑solving skills will contribute to the smooth operation of our warehouse. We offer a positive work environment and are committed to the well‑being of our team members and customers.
This position also functions as a backup Delivery Driver/Technician as needed. Must have a clean driving record.
Essential Functions
- Receive shipments: Unpack, tag, and place equipment/supplies in inventory.
- Match packing slips to original purchase orders and indicate received date on each line of the purchase order.
- Check the quantity and condition of materials received. Return defective shipments and communicate with Accounts Payable/Purchasing for appropriate credit.
- Forward packing lists, bill of lading, and purchase orders to Accounts Payable for vendor payment.
- Notify Customer Service Representatives (CSRs) immediately via purchase orders when sales orders arrive.
- Stock shelves, maintain inventory, and perform weekly and daily cycle counts. Investigate and resolve discrepancies.
- Rotate perishable goods to ensure proper stock rotation.
- Process orders for shipment and delivery.
- Conduct repairs, cleaning, and complex assembly of manual and power wheelchairs as needed.
- Possess good troubleshooting and repair skills, including mechanical inclination and electrical troubleshooting or experience in PWC repair.
- Assist with deliveries as needed.
- Stage equipment for delivery personnel to ensure adherence to scheduled routes.
- Assist delivery staff in selecting and loading proper equipment and supplies.
- Assist with loading and unloading customer vehicles upon request.
- Properly assemble and test new and rental equipment before delivery, as required.
- Perform or assist in deliveries and pickups, demonstrating proper operation of equipment when necessary.
- Maintain awareness of safety considerations in the warehouse, including forklift operation, movement of heavy equipment, and lifting and carrying.
- Keep the warehouse clean, organized, and in a neat condition. Empty trash, clean bathrooms, and ensure proper disposal of trash.
- Clean and stock the showroom, ensuring all items have price tags.
- Perform basic building maintenance tasks as assigned.
- Clear sidewalks and entrances of snow during winter.
- Follow privacy protocols regarding work orders and shipping.
- Adhere to all HIPAA, HQAA, and compliance rules and regulations.
- Maintain regular attendance.
- Attend educational workshops as needed or assigned.
- Complete HIPAA and other compliance training.
- Function as a backup Delivery Driver/Technician as needed.
- Perform other duties as assigned by management.
Qualifications
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Previous experience in a warehouse or inventory management role preferred.
- Strong organizational and multitasking skills.
- Ability to work independently and in a team environment.
- Excellent attention to detail and accuracy.
- Basic mechanical and electrical troubleshooting skills.
- Ability to lift heavy objects and operate a forklift (training will be provided).
- Familiarity with HIPAA and compliance regulations is a plus.
Our Commitment to You
- Work‑Life Balance and Flexibility: Guaranteed 40 hours per week, with no weekends required.
- Comprehensive Health Coverage: Excellent health, dental, and vision insurance coverage to prioritize the well‑being of you and your family.
- Generous Paid Time Off: PTO policy, including vacation days and paid holidays.
- Professional Development Opportunities: Access to training and company‑sponsored workshops/events.
- Retirement Savings Plan: 401(k) plan with company matching contributions.
- Wellness Programs: Wellness challenges and mental health resources.
- Inclusive and Diverse Workplace: A team where everyone's contributions are valued and respected.
- Volunteer Opportunities: Paid time off to volunteer and support community initiatives (VTO – Volunteer Time Off).
- Employee Recognition Programs: Awards and celebrations for outstanding achievements.
- Service Awards: Recognition for long‑term employees with milestone rewards.
- Parental and Childbirth Leave: Support and time off for parental and childbirth leave.
Note: Compensation will be determined based on the candidate’s experience level.
Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.