Cable Returns Technician

PSSL ProSound and Stage Lighting; Antioch (TN); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive compensation and group-ins

401(k) with employer contribution

Skills development and career growth

Well-being focused work environment

Employee assistance program

Paid time off & referral program

Job summary

Solotech is hiring a Warehouse Technician to support warehouse operations, equipment preparation, inventory control, and returns processing. You will assist with prep/de-prep of rental gear and tours while helping maintain accuracy and organization in a fast-paced environment.

The role involves packing, loading/unloading, and ensuring returns are complete and inspected. Applicants should have a High School diploma; prior experience is preferred but not required, with forklift certification as a

Qualifications

• High School Diploma or GED required.
• No prior experience required.
• Experience in a warehouse, logistics, customer service, or live event environment preferred.
• Knowledge of inventory software is an asset.
• Knowledge of Microsoft Office 365 (Word, Excel, Outlook) is an asset.

Responsibilities

• Prepare, pack, and stage equipment for transportation.
• Assist with preparing and de-preparing tours and rental orders as needed.
• Participate in loading and unloading trucks and equipment shipments.
• Ensure all returns are processed in a timely manner.
• Help coordinate equipment returns from receipt through quality control.
• Verify the accuracy, quality, and completeness of returned equipment.
• Prepare, fill, and receive orders in the R2 inventory system.
• Ensure all required accessories are included with equipment orders.
• Verify that cables and equipment are organized and counted for inventory accuracy before returning them to the appropriate department.
• Perform cycle counts to help maintain inventory integrity.
• Assist in maintaining inventory control procedures and best practices.
• Communicate and assist departments in accounting for missing equipment or inventory discrepancies.
• Keep the warehouse, prep bays, and work areas organized and clean.
• Report damaged, missing, or malfunctioning equipment to the Warehouse Manager.
• Report any warehouse hazards or safety concerns.
• Assist in operational projects, changes, and moves as needed.
• Follow quality standards as well as company and industry standards of preparation.

Skills

Warehouse operations

Inventory management

Teamwork

Adaptability

Education

High School Diploma or GED

Tools

Inventory software

Microsoft Office 365

Job description

Why Solotech?

To take your career to the next level! As a global leader in live productions, systems integration and virtual technology, our team is comprised of more than 2,000 passionate individuals. Our ambition? To deliver spectacular experiences worldwide.

Find out more at: www.solotech.com

The Warehouse Technician is responsible for supporting warehouse operations, equipment preparation, inventory control, and returns processing. Working under the supervision of the Warehouse Manager, this position assists with the preparation and de-preparation of rental equipment and touring productions while helping maintain inventory accuracy, equipment quality, and warehouse organization.

Your day will look like this:

• Prepare, pack, and stage equipment for transportation.
• Assist with preparing and de-preparing tours and rental orders as needed.
• Participate in loading and unloading trucks and equipment shipments.
• Ensure all returns are processed in a timely manner.
• Help coordinate equipment returns from receipt through quality control.
• Verify the accuracy, quality, and completeness of returned equipment.
• Prepare, fill, and receive orders in the R2 inventory system.
• Ensure all required accessories are included with equipment orders.
• Verify that cables and equipment are organized and counted for inventory accuracy before returning them to the appropriate department.
• Perform cycle counts to help maintain inventory integrity.
• Assist in maintaining inventory control procedures and best practices.
• Communicate and assist departments in accounting for missing equipment or inventory discrepancies.
• Keep the warehouse, prep bays, and work areas organized and clean.
• Report damaged, missing, or malfunctioning equipment to the Warehouse Manager.
• Report any warehouse hazards or safety concerns.
• Assist in operational projects, changes, and moves as needed.
• Follow quality standards as well as company and industry standards of preparation.
• May be required to work in the following departments: Cable, Audio, Lighting, Video, Rigging, Networking, Shipping & Receiving, Returns, and Warehouse Operations.
• Other duties as assigned.

Your profile:

• High School Diploma or GED.
• No prior experience required.
• Experience in a warehouse, logistics, customer service, or live event environment preferred.
• Knowledge of inventory software is an asset.
• Knowledge of Microsoft Office 365 (Word, Excel, Outlook) is an asset.
• Ability to work under pressure and adapt to change.
• Ability to manage several tasks simultaneously.
• Strong interpersonal and teamwork skills.
• Ability to communicate information in a logical and clear manner.
• Ability to work independently and collaboratively in a team environment.
• Strong self-starter with the ability to prioritize work and meet tight deadlines.
• Forklift certification is an asset.

Physical Requirements:

This is not an all-inclusive list but is intended to give an overview of the requirements for this position. Reasonable accommodation will be provided under appropriate circumstances and in accordance with applicable law. While performing the duties of this job the employee is regularly required to:

• Continually: Sit, walk, speak, and hear
• Continually: Type, write, and read
• Occasionally: Stand, carry, reach, lift, and push up to 50 lbs.

Work Requirements:

• Time will be spent in a warehouse environment
• Environment may be fast paced and subject to hot/cold conditions.
• Flexible work hours may be required to support operations

Our offer to you:

• Competitive compensation and group insurance plan
• 401(k) with employer contribution
• Skills development activities and opportunities for career advancement
• Work environment conducive to personal health and well-being
• Employee assistance program
• Paid time off & referral program

Solotech is an equal opportunity employer.