Warehouse Team Lead — Operations & Quality

URBN Urban Outfitters, Inc.; Reno (NV); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off (PTO)

Employee discounts

Retirement savings plan

Job summary

URBN Urban Outfitters, Inc. in Reno, NV is seeking a Group Lead to coordinate daily warehouse activities, mentor teammates, and ensure accurate, on-time order fulfillment. This on-site role emphasizes leadership, organization, and SOP compliance in a fast-paced setting.

The position focuses on supervising associates, maintaining SLAs, and developing the team with a proactive, detail-oriented approach. On-site work with opportunities to drive process improvements.

Qualifications

• 18 years or older
• High school diploma or GED required
• 1–2 years of equivalent job experience; teamwork and leadership skills
• Works well under pressure and time constraints, dependable and with a sense of urgency
• Excellent organizational and efficiency skills
• Ability to define problems, collect data, establish facts and draw conclusions
• Able to work with minimal supervision
• Maintain acceptable attendance and ability to work overtime as required
• Comprehend and follow work instructions to meet productivity and quality standards

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Team Building

Communication

Problem Solving

Attention to Detail

Time Management

Adaptability

Education

High school diploma or GED

Job description

URBN Urban Outfitters, Inc. in Reno, NV is seeking a Group Lead to coordinate daily warehouse activities, mentor teammates, and ensure accurate, on-time order fulfillment. This on-site role emphasizes leadership, organization, and SOP compliance in a fast-paced setting.

The position focuses on supervising associates, maintaining SLAs, and developing the team with a proactive, detail-oriented approach. On-site work with opportunities to drive process improvements.