Outbound Warehouse Group Lead — Lead Ops, SLA & Team

URBN Urban Outfitters, Inc.; Raymore (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Raymore, Missouri is seeking a Group Lead to provide leadership in the warehouse, ensuring daily tasks meet SLAs and safety standards.

You will guide associates, manage workflow, and collaborate with cross-functional teams to resolve issues while maintaining high productivity. This role requires a high school diploma, 1–2 years of leadership experience, and the ability to work a Sunday to Wednesday shift.

Qualifications

• 18 years or older
• High school degree or GED required
• 1 to 2 years of equivalent job experience; team building and leadership skills
• Works well under pressure and time constraints, dependable and with a sense of urgency
• Excellent organizational and efficiency skills
• Ability to define problems, collect data, establish facts, and draw conclusions
• Able to work with minimal supervision
• Comprehend and follow work instructions to meet productivity and quality standards
• Maintain acceptable attendance and must be able to work overtime as required

Responsibilities

• Provide leadership for all associates.
• Maintain SLAs for the designated area.
• Act as a subject matter expert in the designated area.
• Support the development of employees in the designated area.
• Promote, develop, and sustain an efficient workflow within the department. Ensure the area is adequately supplied to complete daily tasks.
• Create a positive work environment and develop ownership in the department with a high level of diplomacy, professionalism, and integrity.
• Oversee the quality of production activities.
• Audit department processes to ensure all team members are adhering to processes and SOPs.
• Interact with management and cross-functional employees to resolve issues affecting operations.

Skills

Leadership

Team building

Time management

Communication

Problem solving

Adaptability

Attention to detail

Education

High school diploma or GED

Job description

URBN Urban Outfitters, Inc. in Raymore, Missouri is seeking a Group Lead to provide leadership in the warehouse, ensuring daily tasks meet SLAs and safety standards.

You will guide associates, manage workflow, and collaborate with cross-functional teams to resolve issues while maintaining high productivity. This role requires a high school diploma, 1–2 years of leadership experience, and the ability to work a Sunday to Wednesday shift.