Warehouse Team Lead

Iron Mountain; United States; On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Competitive pay rate

Health and dental benefits

Paid time off

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Professional growth opportunities

Job summary

Iron Mountain is seeking an Operations Team Lead for our Warehouse & Logistics team. The role focuses on managing daily operations, ensuring cost-effective service, and meeting internal and external customer needs. Schedule: 5 days per week, 7 am to 4 pm.

The candidate will lead flow, organize merchandise, oversee inventory, and mentor staff to achieve KPIs while maintaining safety and quality standards.

Qualifications

• Minimum of 2–3 years of proven leadership experience within a warehouse or logistics environment (fulfillment/e-commerce).
• Strong knowledge of Warehouse Management Systems (WMS).
• Forklift certificate is a plus.
• Physical ability to lift 40 lbs and perform frequent walking, carrying, reaching, standing, and stooping.

Responsibilities

• Lead daily operational flow by overseeing incoming and outgoing shipments and maintaining accurate warehouse inventory.
• Collaborate with the Operations Supervisor to train staff and address employee issues while maintaining open communication.
• Ensure productivity, quality, and compliance by mentoring staff and monitoring KPIs, with detailed operational reporting.

Skills

Leadership experience

WMS knowledge

Adaptability

Tools

WMS software

Forklift certification

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a skilled Operations Team Lead to join our Warehouse & Logistics team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands.

Schedule: 5 days per week, 7 am to 4 pm

What You’ll Do (Responsibilities)

In this role, you will:

• - Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.
• - Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escal… employee issues as necessary to maintain open communication.
• - Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• - Minimum of 2 to 3 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• - Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.
• - Forklift certificate is a plus
• - Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

What We Offer (Benefits)

• - Competitive Pay Rate depending on the experience : starting at $27/hour
• - Competitive Compensation and Benefits aligned with your experience.
• - Full Health and Dental Benefits starting on the first day of employment.
• - Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
• - Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• - Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Category: Operations Group