Warehouse Systems Specialist

Abbott (abbottcareers2 board); North Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career development

Health and retirement benefits

Tuition reimbursement

Education assistance

Diversity and inclusion

Job summary

Abbott is seeking a Warehouse Systems Specialist to provide onsite technical support and administration for warehouse technology, enabling efficient operations. You will handle mobile devices, scanners, printers, and related software, while collaborating with IT and vendors to improve system reliability and user adoption.

The role emphasizes lifecycle asset management, process improvements with Power Apps/Automate/BI, and partnership with Distribution Center teams to drive continuous improvement

Qualifications

• Bachelor's degree in information systems /technology, Computer Science, Business Technology, Supply Chain or an equivalent combination of education and work experience.
• Minimum 1 year of experience supporting Warehouse Management Systems (WMS) and related technology platforms.
• Knowledge of supply chain operations, logistics, inventory management, and distribution processes.
• Understanding of distribution center workflows, cycle counting, inventory control, and multi-channel fulfillment operations.
• Experience with barcode s.

Responsibilities

• Configures, maintains, and troubleshoots Android devices, built-in software services like Data Wedge settings, mobile applications, and device-specific software used within warehouse operations. Develops and maintains operational documentation, support procedures, training materials, and knowledge-transfer activities to reduce individual dependencies and improve business continuity.
• Monitor system performance, support application recovery activities, and coordinate issue resolution with IT support teams and vendors to maintain system reliability and operational continuity. Support mobile application deployments, updates, firmware upgrades, and other technology enhancements to ensure devices remain secure and operational.
• Provides frontline support for warehouse technology, including mobile / handheld devices, scanners, PCs, printers, and related hardware, ensuring minimal disruption to distribution center / warehouse operations. Investigates and resolves hardware, software, connectivity, and user-related issues through effective troubleshooting and root cause analysis.
• Manages the lifecycle of technology assets, including provisioning, inventory control, access management, maintenance, replacement, and decommissioning of devices and equipment. Administers and maintains device tracking systems (e.g. - Device Guardian/Identity Guardian) and supports device cabinet access management processes as applicable to warehouse.
• Support operational applications, labeling solutions, and integrated technologies, including but not limited to scanner integrations, utilization of automated measurement systems for length, weight, height, etc. (i.e. - Cubiscan), labelling applications.
• Develop and support process improvement initiatives using Power Apps, Power Automate, and Power BI to improve efficiency, reporting, and operational performance. Develop and maintain reporting, workflow automation, and process improvement solutions utilizing but not limited to Power Apps, Power Automate, and Power BI. Collaborate with Distribution Center /Warehouse Operations, IT teams, and external vendors to identify opportunities for continuous improvement and support technology-related projects and initiatives.

Skills

WMS support

Supply chain knowledge

Inventory management

Distribution center workflows

Barcode scanning

Education

Bachelor's degree in information systems /technology, Computer Science, Business Technology, Supply Chain or an equivalent combination of education and work experience

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Warehouse Systems Specialist

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The Warehouse Systems Specialist provides onsite technical support and administration for warehouse technology solutions that enable efficient and uninterrupted Warehouse/Distribution Center operations. This role is responsible for supporting mobile devices, scanners, printers, operational applications, system monitoring, and technology-related process improvements, while serving as a key liaison between Operations, IT support teams, and technology vendors. The role influences operational productivity, inventory accuracy, order fulfillment, and user adoption of technology solutions across the facility, and supports increased technological footprints associated with Warehouse Management Systems (WMS) implementations, ensuring system reliability, user support, and continuous operational improvement across Warehouses/Distribution Centers.

What You'll Work On

• Configures, maintains, and troubleshoots Android devices, built-in software services like Data Wedge settings, mobile applications, and device-specific software used within warehouse operations. Develops and maintains operational documentation, support procedures, training materials, and knowledge-transfer activities to reduce individual dependencies and improve business continuity.
• Monitor system performance, support application recovery activities, and coordinate issue resolution with IT support teams and vendors to maintain system reliability and operational continuity. Support mobile application deployments, updates, firmware upgrades, and other technology enhancements to ensure devices remain secure and operational.
• Provides frontline support for warehouse technology, including mobile / handheld devices, scanners, PCs, printers, and related hardware, ensuring minimal disruption to distribution center / warehouse operations. Investigates and resolves hardware, software, connectivity, and user-related issues through effective troubleshooting and root cause analysis.
• Manages the lifecycle of technology assets, including provisioning, inventory control, access management, maintenance, replacement, and decommissioning of devices and equipment. Administers and maintains device tracking systems (e.g. - Device Guardian/Identity Guardian) and supports device cabinet access management processes as applicable to warehouse.
• Support operational applications, labeling solutions, and integrated technologies, including but not limited to scanner integrations, utilization of automated measurement systems for length, weight, height, etc. (i.e. - Cubiscan), labelling applications.
• Develop and support process improvement initiatives using Power Apps, Power Automate, and Power BI to improve efficiency, reporting, and operational performance. Develop and maintain reporting, workflow automation, and process improvement solutions utilizing but not limited to Power Apps, Power Automate, and Power BI. Collaborate with Distribution Center /Warehouse Operations, IT teams, and external vendors to identify opportunities for continuous improvement and support technology-related projects and initiatives.

Required Qualifications

• Bachelor's degree in information systems /technology, Computer Science, Business Technology, Supply Chain or an equivalent combination of education and work experience.
• Minimum 1 year of experience supporting Warehouse Management Systems (WMS) and related technology platforms.
• Knowledge of supply chain operations, logistics, inventory management, and distribution processes.
• Understanding of distribution center workflows, cycle counting, inventory control, and multi-channel fulfillment operations.
• Experience with barcode s.