Warehouse Systems Analyst

Its-Logistics,-LL; York (York County); On-site; USD 75,000 - 110,000; Full time

Job summary

ITS Logistics in the United States is seeking a Warehouse Systems Analyst to act as the inter-company expert for Warehouse Management Systems and to drive sustained efficiencies within Distribution Services.

You will collaborate with operations, administrative teams, as well as IT and product development, to ensure uptime and optimize workflows across multiple sites, leading improvement projects and exploring new technologies with leadership.

Qualifications

• Three or more years of technical experience with multiple Warehouse Management Systems, preferably in a 3PL environment.
• Excellent leadership, organizing, project management, and problem-resolution skills.
• Strong verbal and written communication abilities.
• Solid proficiency with MS Office Suite (Word, Excel, Outlook).

Responsibilities

• Serve as the inter-company expert for WMS and related processes, driving continuous improvement.
• Maintain deep understanding of existing WMS systems and workflows and optimize them.
• Build relationships with WMS partners, leading improvement projects and communicating progress.
• Assist in evaluating and implementing new technology enhancements with leadership input.
• Monitor system uptime and effectiveness across multiple campus sites.

Skills

WMS experience

Leadership

Communication skills

MS Office

Job description

Are you ready to build a successful career in a trillion-dollar global industry? ITS Logistics is one of the fastest growing, exciting logistics companies in the United States providing creative supply chain solutions to Fortune 500 companies. With unmatched agility, sense of urgency, and work ethic, ITS commits to a relentless pursuit of excellence and leading from the front to keep the world moving, every day.

What makes us different is our focus on people and culture. We are offering more than just a job, we’re offering career opportunities that you can build your life around. We need the best talent to continue to invest, grow and win every day and are looking for people with the right mindset – honest, adaptable, and commitment.

When you join our herd, we invest in your personal and professional growth with paid training, providing resources and support to learn everything you need to know about the supply chain industry. We empower you to seize every opportunity and thrive in a fast paced, ever changing environment.

The Warehouse Systems Analyst serves as the inter-company expert for Warehouse Management Systems (WMS) and technical processes. The Warehouse Systems Analyst will collaborate extensively with internal operations and administrative teams, as well as internal IT and product development teams, to ensure the achievement of sustained systemic efficiencies throughout the Distribution Services organization.

Principle Accountabilities

• Act as a liaison between the operations team and the WMS elements with which the team operates, serve as a subject matter expert and continuous improvement champion
• Hone and leverage an exemplary understanding of existing WMS systems and processes
• Build meaningful relationships with WMS and other systems partners, driving improvement projects and regular communication to ensure that system potential is maximized
• Assist in the exploration of new technology and capabilities, partner with leadership from multiple departments in the recommendation/selection/implementation of technology enhancements
• Oversee and report on systems uptime and effectiveness across multiple campus sites
• Other duties as assigned

Position Requirements

Requirements for this position include, but are not limited to:

• Three + years of technical experience with multiple Warehouse Management Systems, experience in the 3PL industry strongly preferred
• Excellent leadership and organizational skills, project management, and problem resolution skills
• Strong verbal and written communication skills
• Solid understanding of MS Office Suite (Word, Excel, Outlook, etc.)
• Positive, team-first attitude and strong work ethic

Physical Demands

• Regularly traverses an active industrial warehouse facility (concrete floors, automated systems) to troubleshoot system hardware and audit picking/put-away workflows.
• Spends 50–60% of the day in a stationary office setting utilizing computers and advanced software platforms.
• Occasionally bends, stoops, kneels, or reaches to inspect mounted technology, conveyor sensors, or lower-level inventory racking.
• Must possess the visual acuity to analyze data patterns on screens, inspect barcodes, and safely navigate around moving warehouse vehicles.
• Hand-eye coordination and fine motor skills are required to configure, repair, or operate handheld technology and warehouse hardware.

FLSA Status: Exempt

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