Warehouse Support

Centella; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with company match

Medical, Dental, Vision, Life, STD, &—

Paid Time Off

Job summary

Centella in Doral, FL is seeking a Warehouse Support to assist with inventory management, parts processing, and transport of tools. Responsibilities include installations support, maintaining stock, and assisting service engineers. On-call rotation is required.

Qualified candidates will have a high school diploma or GED, 2–3 years in a high-volume warehouse, and proficiency with Microsoft Office. Training and benefits are provided.

Qualifications

• High school diploma or GED with math/computers coursework.
• 2-3 years in high-volume warehouse and purchasing with strong customer service.
• Demonstrated ability to use computer systems and phones; basic math skills.

Responsibilities

• Assist customer service engineers with installations, equipment changes and repairs.
• Follow warehouse SOPs, policies, and safety guidelines.
• Process parts and work orders in service software.
• Operate forklifts and vans; deliver and pick up parts within Centella territory.
• Move and stage materials for loading and delivery.

Skills

Customer service

Problem solving

Attention to detail

Active listening

Written comprehension

Deductive reasoning

Documentation

Time management

Written communication

Education

High school diploma or GED

Math/computers coursework

2-3 years high volume warehouse experience

Tools

Microsoft Office

Job description

Job Details: Job Location: Doral, FL 33172, Position Type: Full Time, ABOUT CENTELLA World Class Account Executives. Dedicated Engineers. Inspired Leadership. Centella has over 50 years of reliable and trusted service in the advanced healthcare technology space. Through expert guidance, exceptional service, and enduring relationships, we empower our customers to be the life-saving – and life-changing – heroes that South Florida needs.

JOB SUMMARY

The Warehouse Support will be responsible for various duties in the Warehouse including but not limited to supporting inventory management and parts processing. Supports Field Operations with transport of parts and necessary tools. This includes support for routine service and installations. As well as stocking and maintaining warehouse inventory. May need to perform minor repairs.

MAIN DUTIES AND RESPONSIBILITIES

• Assist customer service engineers with installations, equipment changeovers, and repairs.
• Follow all Warehouse standard operating procedures, policies, and safety precautions.
• Process parts and work orders on a timely basis in service software.
• Operate within standard operating procedures and job safety guidelines under the general supervision of customer service engineers.
• Communicate with customer service engineers regarding work in progress and completed work.
• Operate forklifts and vans.
• Deliver and pick up parts in the Centella territory.
• Move parts, equipment, and materials to warehouse storage.
• Unload parts, equipment, and materials from pallets and trucks.
• Stage tools, equipment, and materials for loading and delivery.
• Package equipment and materials for shipping including wrapping, boxing, and labeling.
• Clean and maintain the work area.
• Move waste from the work area to dumpsters.
• Turn off and lock up equipment when not in use.
• Perform backup for the warehouse.
• Procure tracking numbers from Siemens and add them to orders.
• Assist Warehouse Manager as needed on special projects.
• Participate in on-call rotation (weekdays and weekends).

SKILLS AND ABILITIES

• Customer service focus (Internal & External)
• Problem solving skills
• Attention to detail
• Active listening
• Written comprehension
• Deductive reasoning
• Ability to document and record information
• Processing information
• Computer skills in Microsoft Office
• Time management skills

QUALIFICATIONS

• High school diploma or general education degree (GED) with courses in math and computers or supporting combination of education and experience.
• Skill in operating a computer, working knowledge of Microsoft Office, plus good oral communication is required.
• Minimum of 2 - 3 years' experience, sufficient to demonstrate knowledge in high volume warehouse and purchasing activities requiring expert customer service.
• Demonstrated ability to use computer systems and telephone.
• Prior inbound/outbound customer service center experience preferred.
• Skills in basic math functions and reasoning ability are highly desired.

WHAT'S IN IT FOR YOU?

• Career Growth Opportunities
• Training and development
• 401K with company match
• Medical, Dental, Vision, Life, STD, LTD, and other Voluntary Benefits
• Paid Time Off