Warehouse Supervisor - Mandarin Required

Creative Innovation Inc; Ontario (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Creative Innovation Inc is hiring a Warehouse Supervisor to oversee inbound, outbound and inventory control operations in our California facilities. You will assign tasks, manage staff, and drive safety and productivity.

You have 2+ years in warehouse roles, 1+ year in supervision, and experience with WMS, ERP, or PDA/RF scanning. Proficiency in Excel and strong communication are essential to ensure accurate records and on-time shipping.

Qualifications

• Bachelor’s degree in Supply Chain Management or related field preferred.

Responsibilities

• Supervise warehouse staff and coordinate daily inbound, outbound, or inventory control activities.

Skills

Warehouse supervision

Staff planning

Attention to detail

Communication

Problem solving

Excel

Education

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field

Tools

WMS

ERP

PDA/RF scanning

Job description

We are hiring Warehouse Supervisors to oversee inbound, outbound, and inventory control operations. Candidates will be assigned to an area based on their experience and operational needs.

Responsibilities

• Supervise warehouse staff and coordinate daily inbound, outbound, or inventory control activities.
• Oversee receiving, put-away, picking, packing, shipping, returns, cycle counting, and inventory adjustments as assigned.
• Plan daily staffing, assign tasks, and monitor team productivity, accuracy, and safety performance.
• Monitor operational KPIs, including receiving accuracy, order fulfillment, on-time shipping, and inventory accuracy.
• Investigate and resolve receiving discrepancies, shipping errors, damaged goods, and inventory variances.
• Ensure all warehouse activities are completed accurately, safely, and efficiently.
• Maintain accurate records and reports using WMS, ERP, scanning systems, Microsoft Excel, and other data-entry tools.
• Train, coach, and support warehouse employees to improve productivity, accuracy, and safety compliance.
• Maintain warehouse organization, cleanliness, and proper product storage.
• Work with supply chain, logistics, purchasing, inventory, and management teams to resolve operational issues.
• Assist with SOP development, workflow improvements, and operational standards.
• Perform other duties as assigned and maintain regular and reliable attendance.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field is preferred.
• 2+ years of warehouse experience in inbound receiving, outbound fulfillment, inventory control, logistics, 3PL, or e-commerce fulfillment.
• 1+ year of supervisory, team lead, or frontline management experience is preferred.
• Strong experience in at least one area: inbound, outbound, or inventory control.
• Experience with WMS, ERP, PDA/RF scanning systems, or warehouse data systems is preferred.
• Strong attention to detail, accuracy, communication, and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work effectively in a fast-paced warehouse environment.
• Dependable and able to stand, walk, lift, bend, and perform warehouse-related physical tasks as needed.