Warehouse Supervisor - Mandarin Required

CREATIVE INNOVATION INC; Joliet (IL); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

CREATIVE INNOVATION INC is seeking Warehouse Supervisors in Joliet, IL to oversee inbound, outbound, and inventory control operations. You’ll be assigned to an area based on experience and operational needs.

Responsibilities include supervising staff, coordinating activities, planning staffing, monitoring KPIs, and ensuring accuracy, safety, and efficiency. Proficiency in WMS/ERP and Excel is valued.

Qualifications

• 2+ years of warehouse experience in inbound receiving, outbound fulfillment, inventory control, logistics, 3PL, or e-commerce fulfillment.
• 1+ year of supervisory, team lead, or frontline management experience.

Responsibilities

• Supervise warehouse staff and coordinate inbound, outbound, or inventory control activities.
• Oversee receiving, put-away, picking, packing, shipping, returns, cycle counting, and inventory adjustments.
• Plan daily staffing, assign tasks, and monitor team productivity, accuracy, and safety performance.
• Monitor KPIs, including receiving accuracy, order fulfillment, on-time shipping, and inventory accuracy.
• Investigate and resolve receiving discrepancies, shipping errors, damaged goods, and variances.
• Ensure activities are completed accurately, safely, and efficiently.
• Maintain records using WMS, ERP, scanning systems, Excel, and other data-entry tools.
• Train, coach, and support warehouse employees to improve productivity, accuracy, and safety compliance.
• Maintain warehouse organization, cleanliness, and proper product storage.
• Work with supply chain, logistics, purchasing, inventory, and management teams to resolve operational issues.
• Assist with SOP development, workflow improvements, and operational standards.
• Perform other duties as assigned and maintain regular and reliable attendance.

Skills

2+ years warehouse experience

1+ year supervisory/leadership

Attention to detail

Communication

Problem solving

Education

Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or related field

Tools

WMS/ERP/PDA/RF scanning

Microsoft Excel

Job description

Benefits

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

We are hiring Warehouse Supervisors to oversee inbound, outbound, and inventory control operations. Candidates will be assigned to an area based on their experience and operational needs.

Responsibilities

• Supervise warehouse staff and coordinate daily inbound, outbound, or inventory control activities.
• Oversee receiving, put-away, picking, packing, shipping, returns, cycle counting, and inventory adjustments as assigned.
• Plan daily staffing, assign tasks, and monitor team productivity, accuracy, and safety performance.
• Monitor operational KPIs, including receiving accuracy, order fulfillment, on-time shipping, and inventory accuracy.
• Investigate and resolve receiving discrepancies, shipping errors, damaged goods, and inventory variances.
• Ensure all warehouse activities are completed accurately, safely, and efficiently.
• Maintain accurate records and reports using WMS, ERP, scanning systems, Microsoft Excel, and other data-entry tools.
• Train, coach, and support warehouse employees to improve productivity, accuracy, and safety compliance.
• Maintain warehouse organization, cleanliness, and proper product storage.
• Work with supply chain, logistics, purchasing, inventory, and management teams to resolve operational issues.
• Assist with SOP development, workflow improvements, and operational standards.
• Perform other duties as assigned and maintain regular and reliable attendance.

Qualifications

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field is preferred.
• 2+ years of warehouse experience in inbound receiving, outbound fulfillment, inventory control, logistics, 3PL, or e-commerce fulfillment.
• 1+ year of supervisory, team lead, or frontline management experience is preferred.
• Strong experience in at least one area: inbound, outbound, or inventory control.
• Experience with WMS, ERP, PDA/RF scanning systems, or warehouse data systems is preferred.
• Strong attention to detail, accuracy, communication, and problem-solving skills.
• Proficiency in Microsoft Office, especially Excel.
• Ability to work effectively in a fast-paced warehouse environment.
• Dependable and able to stand, walk, lift, bend, and perform warehouse-related physical tasks as needed.