Warehouse Supervisor (Cold Storage)

CBBC OpCo, LLC; Winter Haven (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

CBBC OpCo, LLC in Winter Haven, Florida is seeking a Warehouse Operations Supervisor. Key responsibilities include supervising inbound and outbound operations, improving service quality, and training staff. The ideal candidate has a degree in logistics or business administration and 2–3 years of experience in warehousing.

Preferred qualifications include forklift and OSHA certification, proficiency in Microsoft Office, and strong leadership skills necessary to motivate teams and achieve service goals.

Qualifications

• Bachelor’s or Associate degree in logistics, business administration, or related field preferred.
• 2–3 years of experience in warehousing, logistics, or service-focused operations.
• Strong leadership and interpersonal skills with proven ability to motivate teams.

Responsibilities

• Supervise inbound and outbound warehouse operations.
• Monitor and improve productivity and quality standards.
• Train, coach, and evaluate warehouse staff.

Skills

Leadership skills

Interpersonal skills

Effective communication

Proficiency in Microsoft Office

Knowledge of service KPIs

Education

Bachelor’s or Associate degree in logistics or business administration

Tools

Acellos Inventory Control system

Forklift certification

OSHA certification

Job description

Essential Duties and Responsibilities

• Supervise inbound and outbound service-related warehouse operations to meet customer expectations.
• Monitor and improve productivity, quality, and customer service standards through daily oversight.
• Analyze shipment logs and delivery timelines to ensure on‑time service and efficient routing.
• Support customer satisfaction by coordinating warehouse activities that align with service goals.
• Optimize employee workflow and recommend improvements to boost service levels.
• Develop, track, and report on KPIs related to service performance, on‑time delivery, and customer satisfaction.
• Supervise facility vehicle and equipment maintenance to ensure safe and reliable service operations.
• Train, coach, and evaluate warehouse staff, promoting a service‑oriented culture.
• Perform operational responsibilities, including opening and closing shifts and managing payroll/commission reports.
• Maintain a clean, safe, and organized warehouse environment in line with service standards.

Qualifications and Requirements

• Bachelor’s or Associate degree in logistics, business administration, or related field preferred (equivalent experience acceptable).
• Forklift and OSHA certification preferred.
• 2–3 years of experience in warehousing, logistics, or service‑focused operations.
• Use of Acellos Inventory Control system preferred.
• Strong leadership and interpersonal skills with proven ability to motivate teams.
• Knowledge of service KPIs and logistics best practices.
• Effective communication skills with ability to collaborate cross‑functionally.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).