Warehouse Supervisor (3rd Shift)

CJ Logistics America; Jacksonville (FL); On-site; USD 57,000 - 67,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, vision insurance

401(k)

Paid time off

Tuition assistance

Early access to earned wages

Advancement opportunities

Job summary

CJ Logistics America is seeking a Warehouse Supervisor to lead a shift at our Jacksonville, FL Logistics Center. You will coach and develop the team, ensure safe, efficient operations, and coordinate with cross-functional partners to meet goals.

The role emphasizes coaching, daily planning, and engagement with employees to drive performance and continuous improvement while upholding CJ Logistics America's safety standards.

Qualifications

• Bachelor’s Degree in Supply Chain Management, Logistics, Business, or a related field preferred.
• 1-3 years of experience supervising others.
• Strong leadership, organization, and communication skills.

Responsibilities

• Lead daily shift activities and mentor team to hit productivity, quality and safety targets.
• Coordinate with cross-functional teams to implement continuous improvement.
• Track forklift productivity and safety metrics and manage attendance.

Skills

Leadership

Organization

Communication

Cross-functional teamwork

Education

Bachelor’s Degree in Supply Chain Management or related field

Tools

Microsoft Office

Excel

Word

Job description

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Schedule

(3rd Shift - Monday, Tuesday, Thursday, Friday from 6:00 pm - 4:30 am)

Compensation

Compensation Range: $57,000 - 67,000 annually

Incentive eligible: No

Position Overview

The Warehouse Supervisor is responsible for leading and engaging employees at the Logistics Center to achieve productivity, quality, and safety goals. This role oversees a specific shift and focuses heavily on coaching, supporting, and developing the team to ensure efficient and consistent performance. The Warehouse Supervisor will also work closely with cross-functional teams to implement continuous improvement initiatives and operational best practices.

Essential Job Duties & Responsibilities

Engage and Inspire the Workforce

• Build strong relationships with employees through daily interaction and motivation.
• Lead daily shift meetings to align the team on priorities and expectations.
• Address employee concerns and resolve issues; elevate when needed.
• Clearly communicate team goals, performance results, and updates.
• Lead and participate in site-wide activities, including social awareness initiatives and employee events.
• Facilitate monthly safety committee meetings and foster a safety-first culture.
• Lead and participate in site management meetings and employee roundtables.
• Foster positive employee relations and support efforts to maintain a union-free workplace.

Drive Operational Excellence

• Understand and communicate shift, customer, and Logistics Center goals.
• Execute daily work plans, adjusting workflows as needed to meet targets.
• Apply CJ Logistics America's Labor Management Program, including regular performance observations.
• Support inventory control and quality assurance by participating in audits.
• Provide frontline input on staffing needs to leadership.
• Collaborate with leadership on supply management and maintenance scheduling.

Manage and Develop Employee Performance (Includes Safety, Quality, and Productivity)

• Observe, coach, and provide timely performance feedback.
• Track and communicate Forklift Operator productivity and quality metrics.
• Conduct regular safety observations and participate actively in safety initiatives.
• Oversee employee timekeeping and attendance, ensuring payroll compliance.
• Promote and implement operational best practices.
• Shadow Forklift Operators to understand process execution and identify improvement areas.
• Identify training and cross-training needs, and deliver hands-on training as needed.
• Perform process quality checks and manage related program activities.

Connect Employees to Customer Objectives

• Communicate customer-specific requirements clearly and consistently.
• Review operational performance against customer expectations.
• Help team members understand their role in supporting broader customer goals and success.

Required Qualifications

Perform other related job duties as assigned or required.

• Bachelor’s Degree in Supply Chain Management, Logistics, Business, or a related field is preferred – or equivalent relevant experience.
• 1-3 years of experience supervising others
• Proven leadership skills with strengths in organization, communication, and cross-functional teamwork.
• Strong commitment to maintaining a safe work environment – exhibiting passion for safety.
• Excellent planning, organizational, interpersonal, and verbal/written communication skills with a high level of emotional intelligence.
• Foundational skillset in Microsoft Office applications including Excel and Word.
• Ability to adapt quickly, manage multiple priorities, and thrive in a high-volume, fast-paced environment.
• Strong analytical and problem solving skills
• Ability to effectively engage with both frontline employees and leadership teams to positively influence culture and drive results.

Preferred Qualifications

• Experience operating or overseeing use of Material Handling Equipment (MHE).
• Prior experience utilizing Blue Yonder or Körber WMS systems.
• Understanding of warehouse operations with experience in a distribution and/or manufacturing environment.

Physical Requirements

This position requires the physical ability to:

• Stand and/or walk for extended periods (up to 8 hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones occasionally
• Reach with hands and arms overhead and below waist level
• Lift, carry, push, or pull up to 50 pounds
• Occasionally lift heavier items with or without assistance
• Use fine motor skills/manual dexterity to operate equipment, tools, and keyboards
• Frequently use hands and fingers to handle, grasp, or control objects
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment
• Sit for prolonged periods of time at a desk while working on a computer
• Speak and hear clearly in person, virtually, and over the phone

Work Environment

Responsibilities

This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to:

• Varying temperatures, including but not limited to refrigerated or non-climate controlled areas
• Loud noise levels, such as machinery, forklifts, and conveyor systems
• Dust, odors, and airborne particles
• Concrete flooring and moving mechanical equipment
• Frequent exposure to powered industrial vehicles and warehouse traffic

The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests.

In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate controlled.

Location/Remote Eligibility

This role may be performed on-site only.

Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration.

What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [e-mail] or call ([phone]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.

NOTICE OF USE OF ARTIFICIAL INTELLIGENCE (AI) IN HIRING

CJ Logistics America, LLC and its affiliates ("CJ Logistics," the "Company," or "we") are committed to transparency about our hiring practices, including when using artificial intelligence tools (AI Tools) during the hiring process. This notice explains how we may use AI Tools to help us review applications, conduct interviews, and make hiring decisions.

Why We Use AI Tools in Hiring

We may use AI Tools in the hiring process to:

• Review applications faster
• Help create interview questions
• Apply the same standards when evaluating all candidates
• Match candidates to jobs based on their experience
• Record or summarize interview responses
• Prepare notes about interviews
• Screen applications and resumes

What Information We May Use

We may use AI Tools for the following purposes to review:

• Your resume and application materials
• Your answers to interview questions or assessments

How We Make Hiring Decisions

We use AI Tools to assist us in the hiring process. However, we do not use AI Tools to make final hiring decisions. People - not computers - make all hiring decisions.

Non-Discrimination

We have designed our hiring practices to avoid using AI Tools in ways that may be discriminatory. We are committed to preventing job discrimination in the employment process.

Contact Us

If you have questions about how we use AI Tools or want to opt out of the use of AI Tools being used in your hiring process, please contact us as follows:

VP, Deputy Counsel

[e-mail]

1750 S. Wolf Rd. Des Plaines, IL 60018

Effective Date

This Notice takes effect on 10/01/2025. We may update it from time to time. Please check back for any changes.

For Illinois Applicants

AI Video Interview Notice

Use of AI in Video Interviews

If you are applying for a job in Illinois, we may ask you to complete a recorded video interview. We may use AI Tools to help evaluate these video interviews.

How AI Is Used

We may use AI Tools to review your video responses and assess job-related qualities, such as job-related abilities, word choices and speech and other job related behaviors.

How the AI Tool Works

The AI Tool creates insights that are reviewed along with your other application materials. These insights may help us evaluate whether you are good fit for the job for which you have applied.

Before using an AI Tool to review your interview, we will give you more information about how the AI Tool works and what qualities we use to evaluate applicants.

With Your Consent

We will ask for your consent before using AI tools to evaluate your interview. You are not required to consent.

• We only share your video with people or service providers who help evaluate your application; and
• You may ask us to delete your video interview at any time, and we will delete it within 30 days

If you do not consent to our use of an AI Tool, we will not use the AI Tool to evaluate your interview. We will use different methods, such as a live interview or a human-reviewed interview.

Retention and Deletion: We will only share your video with people or service providers who help evaluate your application. You may ask us to delete your video interview at any time, and we will delete it within 30 days.

For New York City Applicants

Automated Employment Decision Tool (AEDT) Notice

If You Are Applying For a Job In New York City, We May Use An Automated Employment Decision Tool (AEDT) To Help Evaluate Candidates. Under New York City Local Law 144, We Must Tell You The Following

Data Used

The AEDT may review your resume, application materials, assessment answers, interview responses, and other information you provide.

What We Evaluate

The AEDT evaluates job-related qualities such as your experience, skills, and abilities related to the job you applied for.

Alternative Process

You may ask for a different way to be evaluated or request accommodation. Contact us using the information above.