Warehouse Supervisor

JM Family; Norcross, Northern (GA, KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

The Warehouse Supervisor role at JM Family oversees daily operations in a high-volume Parts Distribution Center supporting 177 dealerships. You will lead a team of up to 20 associates across receiving, picking, and shipping, ensuring safety, quality, and productivity metrics are met.

You will coach, analyze data, and drive improvement initiatives in a fast-paced environment. Requirements include 2–5 years in warehouse leadership, a Bachelor's degree preferred, and proficiency with Excel and WMS

Qualifications

• 2–5 years of leadership experience in a warehouse, distribution, or manufacturing environment.
• Bachelor's degree preferred.
• Ability to use data and metrics to drive decisions.
• Proficiency in Excel, Word, PowerPoint.
• Bilingual in English and Spanish preferred.
• Experience with Manhattan WMS and Power BI is a plus.
• Willingness to work non-traditional hours in a 24/6 operation.

Responsibilities

• Lead, coach, and develop a team of up to 20 warehouse associates to drive productivity.
• Oversee day-to-day warehouse operations including de-vanning, receiving, picking, and shipping.
• Ensure daily production, quality, and safety targets are met.
• Partner with Operations Manager and Supervisors to meet operational goals.
• Provide ongoing coaching and performance management to associates.
• Analyze data to guide daily decisions and identify performance trends.
• Foster continuous improvement and a collaborative work environment.

Skills

Leadership

Coaching

Data-driven

Excel

Power BI

Bilingual

Manhattan WMS

Lean Sigma

Education

Bachelor's degree

Tools

Manhattan WMS

Microsoft Office

Job description

The **Warehouse Supervisor** is a front-line leadership role responsible for overseeing daily operations within a high-volume Parts Distribution Center (PDC) supporting Southeast Toyota.This position leads a team of warehouse associates to ensure the timely, accurate, and efficient movement of inventory, including receiving, picking, and shipping, supporting 177 dealerships across the Southeast.The role combines hands-on operational oversight with people leadership responsibilities, including coaching, performance management, and driving productivity.Success in this role requires the ability to operate in a fast-paced environment, leverage data to improve outcomes, and foster a culture of engagement, accountability, and continuous improvement while consistently meeting production and quality goals.**Key Responsibilities:** * Lead, coach, and develop a team of up to 20 warehouse associates to drive productivity and engagement* Oversee day-to-day warehouse operations, including de-vanning, receiving, picking, and shipping* Ensure daily production, quality, and safety targets are consistently achieved* Partner with Operations Manager, Assistant Operations Managers, and peer Supervisors to execute operational goals* Provide ongoing coaching, feedback, and performance management to associates, including development planning* Analyze operational data and generate reports to guide daily decisions, improve productivity, and identify performance trends* Hold associates accountable to performance standards, reinforcing both positive and corrective behaviors* Support and champion continuous improvement initiatives, including Hoshin goals and process enhancements* Foster a collaborative, inclusive, and high-performance work environment* Maintain strong communication and alignment across cross-functional teams**Qualifications:*** 2 - 5 years of leadership experience in a warehouse, distribution, or manufacturing environment* Preferred background in Industrial Engineering, Operations Management, Supply Chain Management, Logistics, Business Administration, or a related operations-focused field* Bachelor's degree preferred* Ability to lead teams and drive performance in a fast-paced, high-volume environment* Strong coaching, communication, and performance management skills* Bilingual in English and Spanish preferred* Experience using data and metrics to make operational decisions* Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)* Experience with the Manhattan Warehouse Management System (WMS) is a plus* Familiarity with data visualization tools such as Power BI* Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.)* Ability and willingness to work non-traditional hours in a 24/6 operation with rotating shiftsSunday , 9:00 am to 5:30 pmMonday – Friday, 5:30 AM – 2:00 PM Monday – Friday, 2:00 PM – 10:30 PM#LI-KB1 This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.