Warehouse Supervisor

Southeast Toyota Distributors, LLC; Norcross (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

JM Family Enterprises, Inc. is seeking a Warehouse Supervisor to lead a team of up to 20 associates in a high-volume Parts Distribution Center supporting Southeast Toyota.

Responsibilities include overseeing receiving, picking, and shipping, using data to improve productivity, coaching staff, and maintaining safety and quality in a 24/6 operation with rotating shifts.

Qualifications

• 2–5 years of leadership experience in a warehouse, distribution, or manufacturing environment.
• Preferred background in Industrial Engineering, Operations Management, Supply Chain Management, Logistics, Business Administration, or a related operations-focused field.
• Bachelor's degree preferred.
• Ability to lead teams and drive performance in a fast-paced, high-volume environment.
• Strong coaching, communication, and performance management skills.
• Experience using data and metrics to make operational decisions.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Experience with the Manhattan Warehouse Management System (WMS) is a plus.
• Familiarity with data visualization tools such as Power BI.
• Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.).
• Ability and willingness to work non-traditional hours in a 24/6 operation with rotating shifts.

Responsibilities

• Lead, coach, and develop a team of up to 20 warehouse associates to drive productivity and engagement.
• Oversee day-to-day warehouse operations, including de-vanning, receiving, picking, and shipping.
• Ensure daily production, quality, and safety targets are consistently achieved.
• Partner with Operations Manager, Assistant Operations Managers, and peer Supervisors to execute operational goals.
• Provide ongoing coaching, feedback, and performance management to associates, including development planning.
• Analyze operational data and generate reports to guide daily decisions, improve productivity, and identify performance trends.
• Hold associates accountable to performance standards, reinforcing both positive and corrective behaviors.
• Support and champion continuous improvement initiatives, including Hoshin goals and process enhancements.
• Foster a collaborative, inclusive, and high-performance work environment.
• Maintain strong communication and alignment across cross-functional teams.

Skills

Leadership

Coaching

Performance management

Data-driven decision making

Cross-functional collaboration

Education

Bachelor's degree (preferred)

Tools

Manhattan WMS

Power BI

Excel

Word

PowerPoint

Job description

Warehouse Supervisor is a front‑line leadership role responsible for overseeing daily operations within a high‑volume Parts Distribution Center (PDC) supporting Southeast Toyota.

This position leads a team of warehouse associates to ensure the timely, accurate, and efficient movement of inventory, including receiving, picking, and shipping, supporting 177 dealerships across the Southeast.

The role combines hands‑on operational oversight with people leadership responsibilities, including coaching, performance management, and driving productivity.

Success in this role requires the ability to operate in a fast‑paced environment, leverage data to improve outcomes, and foster a culture of engagement, accountability, and continuous improvement while consistently meeting production and quality goals.

Key Responsibilities

• Lead, coach, and develop a team of up to 20 warehouse associates to drive productivity and engagement
• Oversee day‑to‑day warehouse operations, including de‑vanning, receiving, picking, and shipping
• Ensure daily production, quality, and safety targets are consistently achieved
• Partner with Operations Manager, Assistant Operations Managers, and peer Supervisors to execute operational goals
• Provide ongoing coaching, feedback, and performance management to associates, including development planning
• Analyze operational data and generate reports to guide daily decisions, improve productivity, and identify performance trends
• Hold associates accountable to performance standards, reinforcing both positive and corrective behaviors
• Support and champion continuous improvement initiatives, including Hoshin goals and process enhancements
• Foster a collaborative, inclusive, and high‑performance work environment
• Maintain strong communication and alignment across cross‑functional teams

Qualifications

• 2 – 5 years of leadership experience in a warehouse, distribution, or manufacturing environment
• Preferred background in Industrial Engineering, Operations Management, Supply Chain Management, Logistics, Business Administration, or a related operations‑focused field
• Bachelor's degree preferred
• Ability to lead teams and drive performance in a fast‑paced, high‑volume environment
• Strong coaching, communication, and performance management skills
• Experience using data and metrics to make operational decisions
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Experience with the Manhattan Warehouse Management System (WMS) is a plus
• Familiarity with data visualization tools such as Power BI
• Knowledge of continuous improvement methodologies (Lean, Six Sigma, etc.)
• Ability and willingness to work non‑traditional hours in a 24/6 operation with rotating shifts

Sunday, 9:00 am to 5:30 pm
Monday – Friday, 5:30 am – 2:00 pm
Monday – Friday, 2:00 pm – 10:30 pm

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity, gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [e-mail] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.