Warehouse Supervisor

Optimal Solution Company; Lansing (MI); On-site; USD 52,000 - 76,000; Full time

Job summary

Optimal Solution Company is seeking a Warehouse Supervisor in the Lansing, MI area to oversee warehouse staff and ensure safety, quality, productivity, and responsiveness. The role involves coaching hourly employees, enforcing standards, and driving continuous improvement.

The candidate will apply WPO principles, conduct daily KPI briefings, manage timekeeping, and document problem-solving activities using A-3 reports. Strong communication and team leadership are essential.

Qualifications

• High school graduate with 1–2 years of technical or business school training.
• Training in skilled trades area or equivalent technical training.
• 5–7 years of experience required.

Responsibilities

• Counsel and support hourly employees with needs/concerns as required.
• Address performance behaviors by commending positives and discouraging negatives.
• Uses Quality Network problem solving process to address opportunities and engage workforce for ideas.
• Apply Workplace Organization (WPO) process to improve layouts and efficiency.
• Perform daily Timekeeping System (TKS) updating to ensure accurate payroll data.
• Use A-3 reporting format to document problem solving activities and observe local A-3 guidelines.
• Conduct daily meetings to communicate business performance and have two-way discussions with employees.
• Perform and document weekly safety observation tours of departments.
• Plan daily workloads in advance.
• Support colleagues to optimize shift performance.
• Observe contractual requirements (National and Local).
• Enforce Shop Rules.
• Perform daily SOP audit checks.
• Advance skills through Individual Development Plan (IDP) process.
• Keep General Supervisor Shop Committee apprised of all pending activities.

Skills

Manufacturing processes

Basic math

Written and verbal communication

Technology in area of assignment

Scheduling and management systems

Analytical thinking

Interpersonal skills

Quality control procedures

Education

High school diploma with 1–2 years of related training

Technical or business school training

5-7 years of experience required

Job description

Summary

The main function of a warehouse supervisor is to oversee warehouse employees in order to meet business objectives for assigned departments regarding safety, quality productivity, responsiveness, and more.

Job Responsibilities

• Counsel and support hourly employees with needs/concerns as required.
• Address performance behaviors by commending those that are positives and discouraging those that are negative.
• Uses Quality Network problem solving process to address opportunities within area and engage work force for ideas.
• Apply Workplace Organization (WPO) process to improve layouts and efficiency.
• Perform daily Timekeeping System (TKS) updating to ensure accurate processing of payroll data.
• Use A-3 reporting format to document problem solving activities and observe local A-3 guidelines.
• Conduct daily meetings to communicate business performance and have two-way discussions with employees.
• Perform and document weekly safety observation tours of departments.
• Plan daily workloads in advance.
• Support colleagues to optimize shift performance.
• Observe contractual requirements (National and Local).
• Enforce Shop Rules.
• Perform daily SOP audit checks.
• Advance skills through Individual Development Plan (IDP) process.
• Keep General Supervisor Shop Committee apprised of all pending activities.

Skills

• Knowledge of manufacturing processes and procedures.
• Knowledge of basic math.
• Strong written and verbal communications skills.
• Understand of basic technology of area where assigned.
• Knowledge of scheduling and other management systems.
• Relatively high level of analytical ability where problems are complex.
• Strong interpersonal skills to work effectively with others, motivate employees and elicit work output.
• Knowledge of quality control procedures.

Education/Experience

• High school graduate with at least 1-2 years of technical or business school training.
• Training in skilled trades area or equivalent technical training.
• 5-7 years of experience required.

Use of AI Technology

Unless expressly authorized in the interview/skill set validation instructions, candidates may not use AI tools or other third-party assistance during an interview or assessment to generate or provide substantive answers to interview questions. Candidates should answer organically in their own words, drawing on their own knowledge, skills, and experience. Failure to adhere to these expectations may result in the candidate being removed from consideration.