Warehouse Supervisor

Rooms To Go; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Employee discounts

Job summary

Rooms To Go is seeking a Warehouse Supervisor to oversee showroom appearance, merchandise movement, and loading/unloading operations. You will direct daily tasks of warehouse associates, supervise 8+ staff, and ensure safety and cleanliness standards are met.

The role involves coordinating with merchandising and office teams and maintaining orderly stock areas. Candidates should have strong leadership and communication skills, customer service experience, and the ability to manage multiple

Qualifications

• Strong verbal and written communication with customers and staff.
• Proven leadership and team coordination abilities.
• Customer service skills and conflict handling experience.
• Ability to organize multiple tasks and priorities.

Responsibilities

• Oversee showroom appearance and merchandise movement.
• Direct daily tasks of warehouse associates.
• Supervise 8+ staff and provide guidance.
• Assist with loading/unloading and safe handling of merchandise.
• Ensure maintenance and cleanliness of the facility.
• Prepare operational reports and inventory handling.

Skills

Leadership

Teamwork

Communication

Customer service

Organization

Job description

This position is responsible for showroom appearance, merchandise movement, and loading/unloading vehicles with merchandise as well as directing daily tasks of warehouse associates.

Essential Duties and Responsibilities:

• Cleans Clearance Center when Housekeeper not on duty: Vacuums, dusting, cleans glass, cleans water fountain, cleans all A/C vents, cleans all sales stations/Kiosks, fluffs pillows, sweeps, mops, polishing floors with use of buffer, trash removal, cleans mirrors/windows, cleans break room area (including soda machines and refrigerators), and cleans bathrooms (including toilets, urinals and sinks - ensures each bathroom stall has adequate supplies including: toilet paper, ensures each sink area has paper towels and soap)
• Supervises the tasks of 8 or more warehouse associates and warehouse lead associates
• Follows company policies/procedures
• Moves and assembles merchandise as needed (includes picture display, merchandise packaging, following load out procedures to customer, and unloading trucks)
• Patches and paints when needed especially when pictures are moved and replaces lightbulbs as needed
• Achieves a maintenance score 85 or higher
• Unloads/loads vehicles without damaging merchandise, following safety guidelines and following load out procedures without damaging customer vehicles
• Portrays professional customer service and communication with customers, merchandisers, co-workers and management
• Communicates with office/sales and takes direction from merchandising
• Parking lot maintenance includes: Surveys parking lot for trash, removes trash from parking lot, and maintains dumpster area
• Stocks and orders supplies to keep supply area clean and organized
• Receives product in computer
• Completes various reports for operational functionality
• Pulls merchandise and puts into cage for deliveries (if the clearance center does deliveries)
• Performs other duties as required

Essential Requirements

• Good verbal and written communication skills with the ability to effectively communicate both verbally and written with customers, managers, and other associates
• Good customer service skills preferred including handling difficult customers professionally and following up, as needed
• Good leadership and team work, courteous and helpful with staff, contributes to a positive work environment
• Good organizational skills preferred with ability to handle multiple priorities, meet demanding deadlines and adjust to sudden changes in workflow
• Ability to keep customer information in a confidential and private manner

Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.

Rooms To Go Benefits:

• Medical, dental, and vision insurance
• 401(k) with company match
• Associate discounts including furniture
• Company paid life and disability insurance
• Paid time off
• Employee Assistance Program
• Wellness Programs
• And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

Applicants must be authorized to work in the U.S.