Warehouse Supervisor

Cainiao Group; Fontana (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Cainiao Group is seeking an on-site Warehouse Operations Manager in Fontana, CA. You will lead on-the-floor teams, drive performance, and optimize throughput from inbound to outbound processing.

You will implement design layouts, manage equipment, and enforce safety standards while coordinating with internal and external stakeholders. The role requires strong leadership, budget development experience, and fluency in Mandarin and English.

Qualifications

• Demonstrated leadership for on-the-floor warehouse teams.
• Experience developing operation budgets and cost control.
• Proven ability to implement safety standards and process improvements.
• Strong communication and reporting capabilities.
• Fluency in Mandarin and English is required.

Responsibilities

• Achieve warehouse performance objectives and daily on-the-floor management excellence.
• Maintain receiving, warehousing, and outbound operations with policy enforcement.
• Coordinate with internal/external warehouse customers and report to management.
• Plan layouts, inspect equipment, and manage maintenance/replacements.
• Recruit, orient, and train warehouse staff; coach and evaluate performance.

Skills

Leadership

Budgeting

Safety management

Communication

Mandarin

Job description

Job Description

• Achieve warehouse performance objectives, in particular by establishing warehouse on-the-floor operation excellence daily management methods; define cost saving, productivity and service level improvement opportunities, measure performance, analyze opportunities, improve and control performance, constantly aim to reach the ultimate goal to establish outstanding customer satisfaction, speed inbound to outbound cycle time and eliminate errors
• Maintain receiving, warehousing, and outbound operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Communicate closely with internal and external warehouse customers, report to management and to group internal stakeholders
• Maintain physical condition of warehouse by planning and implementing new design layouts including automated sorting machinery; inspecting equipment; issuing work orders for repair and requisitions for replacement.
• Maintain warehouse staff by recruiting, selecting, orienting, and training employees.
• Maintain warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results.

Job Requirements

• Great supervision & leadership skills, particularly for warehouse on-the-floor people management skills.
• Proven experience with developing warehouse operation budgets, financial controlling and results delivered.
• Proven experience in safety management, standards & managing processes development
• Excellent surveillance skills, communication & reporting skills
• Fluent in Mandarin and English.