Warehouse Supervisor

Copeland LP; El Paso (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

401(k)

Flexible time off

Job summary

Copeland LP in El Paso, TX is seeking a Warehouse Supervisor to lead daily distribution center operations on the 1st shift (Mon-Fri, 8:00 AM–4:30 PM MST). You will oversee shipping, receiving, inventory control, cross-dock, and kitting while driving continuous improvement and safety.

The role requires 5+ years of leadership in warehouse environments, strong communication, and collaboration with internal stakeholders. Bilingual English/Spanish preferred.

Qualifications

• 5+ years of warehouse, distribution, logistics, or related operations leadership experience.

Responsibilities

• Lead, coach, develop, and motivate a team of warehouse associates and team leads.

Skills

Warehouse leadership

KPI management

Communication

Bilingual English/Spanish

Problem solving

Education

Bachelor's degree in Business/Logistics/Operations

Lean Six Sigma training

Tools

WMS

ERP (Oracle/SAP/JDE)

Job description

Position Summary

This critical leadership role is responsible for ensuring best‑in‑class daily operations within the El Paso Distribution Center while fostering a safe, engaged, and high‑performing work environment. The Warehouse Supervisor will lead shipping, receiving, inventory control, cross‑dock, and kitting operations while driving continuous improvement, accountability, and operational excellence.

Location

El Paso, TX – 1st Shift (Monday‑Friday, 8:00 AM‑4:30 PM MST)

Essential Duties and Responsibilities

Leadership & Team Development

• Lead, coach, develop, and motivate a team of warehouse associates and team leads.
• Foster a positive, collaborative, and accountable work environment.
• Conduct regular employee coaching, performance discussions, and development activities.
• Manage staffing, scheduling, attendance, workload balancing, and manpower planning.
• Address employee concerns and resolve conflicts in a fair and consistent manner.
• Support team engagement initiatives and help drive a culture focused on teamwork, accountability, and continuous improvement.
• Lead by example through strong safety, quality, and performance standards.

Warehouse Operations

• Oversee daily warehouse operations including shipping, receiving, cross‑dock, inventory control, replenishment, and kitting activities.
• Ensure accurate and timely processing of inbound and outbound shipments.
• Coordinate appointments for inbound and outbound freight activities.
• Ensure all loads are properly prepared, secured, and shipped on time.
• Review warehouse processes and identify opportunities to improve efficiency, productivity, and customer service.
• Work closely with customer service, quality, buyers, planners, transportation providers, and other internal stakeholders to support operational excellence.
• Maintain overall building conditions including cleanliness, organization, product storage, security, and damage prevention.

Safety, Quality & Continuous Improvement

• Promote and maintain a zero‑incident safety culture.
• Ensure compliance with all safety policies, procedures, and regulatory requirements.
• Conduct safety observations, audits, hazard assessments, and related site initiatives.
• Support 5S and continuous improvement activities throughout the warehouse.
• Drive process improvements that reduce waste, improve productivity, and enhance service levels.
• Participate in and support improvement events and operational projects.

Inventory & Performance Management

• Oversee inventory accuracy through cycle counting and inventory control programs.
• Monitor warehouse performance through key operational metrics and KPIs.
• Utilize WMS and ERP data to analyze productivity and identify improvement opportunities.
• Prepare, monitor, and communicate operational performance metrics.
• Manage departmental performance across areas such as safety, productivity, inventory accuracy, on‑time delivery, and quality.

Administrative Responsibilities

• Ensure accuracy of operational paperwork and system transactions.
• Manage timekeeping, vacation approvals, attendance tracking, and performance documentation.
• Control departmental labor and supply costs.
• Ensure proper utilization of warehouse equipment and resources.
• Perform other duties and special projects as assigned.

Qualifications

• 5+ years of warehouse, distribution, logistics, or related operations leadership experience.
• Experience supervising hourly employees in a fast‑paced warehouse or distribution environment.
• Demonstrated success leading teams, improving performance, and managing employee relations.
• Experience managing operational KPIs and productivity metrics.
• Strong communication, organizational, and problem‑solving skills.
• Ability to work effectively across all levels of the organization.
• Bilingual English/Spanish (preferred).

Preferred Education, Experience & Skills

• Bachelor's degree in Business, Supply Chain, Logistics, Operations Management, or related field (preferred).
• Experience with Warehouse Management Systems (WMS).
• Experience with ERP platforms such as Oracle, SAP, or JDE.
• Lean, Six Sigma, Green Belt, or continuous improvement training.
• Experience in high‑SKU distribution environments.
• Knowledge of ISO 9001:2015 standards and practices.
• Experience facilitating improvement events.
• UPS/FedEx shipping systems experience.
• RF scanner experience.
• Knowledge of customs documentation requirements.

Work Environment & Physical Requirements

• Exposure to moderate noise levels, varying temperatures, and weather conditions including heat, humidity, and cold.
• Regular exposure to forklift traffic and warehouse equipment is expected.
• Frequent standing, walking, bending, stooping, squatting, kneeling, pushing, and pulling.
• Ability to lift and move materials up to 50 pounds and move boxes and warehouse product throughout the workday.

Benefits

• Medical insurance plans, dental and vision coverage, 401(k) and more.
• Flexible time off plans, including paid parental leave, vacation, and holiday leave.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Work Authorization

Copeland will only employ those who are legally authorized to work in the United States. This position is not eligible for sponsorship. Candidates with temporary visas such as E, F‑1 with OPT or CPT, H‑1, H‑2, L‑1, B, J, or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.