WAREHOUSE SUPERVISOR

1-800-PACK-RAT LLC; Country View Estates (MA); On-site; USD 63,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

1-800-Pack-Rat LLC in Massachusetts is seeking a Warehouse Supervisor to oversee daily operations, supervise staff, and ensure an efficient, safe workplace. You will align activities with the Operations Manager, schedule employees, and coordinate inbound/outbound shipments while maintaining high service levels.

The role requires forklift experience, adherence to OSHA and DOT policies, and strong customer service.

Qualifications

• High school diploma or equivalent required; BS/BA preferred.
• Minimum two years customer service experience.
• Minimum one year store operations/management experience.
• Minimum two years forklift experience.

Responsibilities

• Oversee daily operations with the Operations Manager.
• Train and enforce safety procedures per OSHA/DOT policies.
• Manage office policies and procedures.
• Open/close the facility and supervise staff.
• Maintain warehouse cleanliness and equipment.
• Schedule employees and balance workloads.
• Oversee inventory and assets.
• Coordinate inbound/outbound trucking and forklift use.
• Drive when required and train drivers.
• Conduct performance reviews and recruit as needed.
• Resolve workplace issues and drive efficiency.

Skills

Team supervision

Safety procedures training

Customer service

Schedule management

Forklift operation

Communication

Problem solving

Education

High school diploma or equivalent

BS or BA preferred

Tools

OSHA

DOT regulations

Inventory software

Scheduling software

Job description

Salary Range: $62,500.00 To $65,500.00 Annually

Summary/objective

Warehouse Supervisors ensure a smooth business environment with the focus of optimal efficiency. They are responsible for implementing workflow procedures based on direction from the company’s Operations Manager. Duties include supervising, managing, and scheduling facility employees during day-to-day processes. Managing the overall safe operation of the facility, management of containers moving in and out of warehouse, inventory, customer service and general warehouse maintenance. Providing excellent customer service and a safe work environment.

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Work closely with the Operations Manager to oversee daily business operations.
• Train, Communicate and Enforce Company, OSHA and DOT Safety Procedures
• Responsible for enforcing company policies and procedures within the office
• Perform facility opening and closing functions
• Manage maintenance and cleanliness of warehouse and related equipment.
• Prepare, evaluate, and balance the employee schedules.
• Manage facility inventory and assets.
• Work and manage warehouse including load and unload third party trucks and company trucks using forklift and pallet jacks
• Drive when the schedule demands it.
• Train drivers and forklift operators
• Conduct employee performance reviews and provide feedback.
• Participate in recruitment and dismissal processes
• Manage issues within the workplace
• Proactively develop and recommend strategies for better workplace efficiency, safety, and goal achievement
• Attend to email and phone correspondence
• Serve as primary liaison with Dispatch and Freight department on inbound/outbound containers.
• Manager Warehouse Staff including hiring, coaching, evaluating, and dismissing under guidance of the Operations Manager
• Professional appearance and demeanor
• Essential duties, responsibilities, and activities may change at any time with or without notice
• Strong problem-solving skills
• Effectively utilize software programs
• Adapt in a fast-paced environment
• Detail oriented and highly organized
• General knowledge of DOT and OSHA requirements for a safe workplace

Specialized knowledge and/or licenses

• Must have a clean driving record
• CDL Class A or B license prefered

Supervisory responsibilities

Facility staff

Required education and experience.

• High school diploma required, BS or BA preferred
• Minimum of two (2) years customer service experience
• Minimum of one (1) year of store operations and/or management experience
• Minimum of two (2) years forklift experience
• Home every day.
• Competitive wages based on experience.
• Comprehensive benefits package including health, dental, and vision insurance.
• Paid time off and holidays.
• 401K with company match.

*This position is a base salary plus bonus potential*

1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law