Warehouse Supervisor

Outdoor Cap Company; Bentonville (AR); On-site; USD 42,000 - 64,000; Full time

Job summary

Outdoor Cap Company is seeking a Warehouse Supervisor to lead daily warehouse operations and staff in Bentonville, AR. You will oversee shipping, receiving, inventory control, and safety compliance to ensure efficient distribution to customers.

The role emphasizes teamwork, problem solving, and continuous process improvements, with responsibility for workload planning and equipment maintenance, collaborating with internal departments to meet company goals.

Qualifications

• Bachelor’s degree in related field or 3–5 years related experience.
• Warehouse management/inventory systems experience.
• Forklift Certification preferred.

Responsibilities

• Lead and supervise warehouse staff and operations.
• Plan and manage product distribution and workload assignments.
• Ensure timely and accurate shipping to customers.
• Develop and implement process improvements for efficiency.

Skills

MS Office

WMS programs

Written and verbal communication

Problem solving

Education

Bachelor's degree or related experience

Tools

WMS

MS Office

Job description

The Warehouse Supervisor is responsible for the effective management and leadership of Warehouse Operations and staff.

Essential Duties and Responsibilities

• Maintains collaborative partnerships with internal and external departments.
• Operates in fiscally responsible manner.
• Accomplishes warehouse human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Plans and manages product distribution activities to achieve company goals; identifies appropriate resources and assigns workload and schedules to them.
• Oversees daily operations of team members and provides assistance whenever needed.
• Provides outstanding internal and external customer service to ensure customer satisfaction.
• Analyzes existing distribution procedures and recommends/develops improvements.
• Organizes the layout of the building for optimal efficiency, including building maintenance.
• Responsible for timely and accurate shipping to our customers (internal and external).
• Establishes effective relationships with team members and peers to promote unity and teamwork.
• Ensures that equipment is functioning properly by enforcing daily inspections, adherence to operating instructions; troubleshooting breakdowns; and requiring preventative maintenance or repairs.
• Remains current in job knowledge by reading technical publications and participating in educational opportunities/training.
• Executes the company’s missions, vision and values.

Skills and Competencies

• Intermediate computer experience to include MS Office and WMS programs.
• Ability to add, subtract, multiply and divide in all unties of measure, using whole numbers, common fractions and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables.
• Proficient in business management principles and acts ethically at all times.
• Excellent written and verbal communication skills; diplomatic and professional while solving problems quickly.
• Creative and critical thinker; seeks out creative solutions to challenging problems.
• Ability to mentor through knowledge sharing, and leading by example in team-based environment.
• Excellent time management skills, persistent and able to follow through assigned goals.
• Ability to professionally influence and support change.
• Is self-driven, motivated and self-accountable.

Education and Qualifications

• Bachelor’s degree in related field; or 3-5 years related experience and/or training; or equivalent combination of education and experience.
• Warehouse management/inventory systems experience.
• Forklift Certification preferred.

Physical Requirements

• Must be able to spend the majority of the shift walking, standing, reaching and moving inside the distribution center.
• Required to have close visual acuity to perform computer tasks, read documentation and operate other office machinery.
• The person in this position frequently communicates with employees and must be able to exchange accurate information in a clear manner.
• Ability to move 10-20lbs occasionally throughout day; and up to 35lbs infrequently.
• Moderate noise due to material moving equipment.
• Extreme temperatures: this position will work in a building that is not climate controlled.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.