Warehouse Special Services Associate

Schaedler Yesco Distribution; Harrisburg (Dauphin County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health coverage

401K with company match

ESOP

Quarterly bonuses

Disability and life insurance

Paid holidays & PTO

Education opportunities

Job summary

Schaedler Yesco Distribution is seeking a warehouse associate in Harrisburg, PA to ensure smooth goods flow and maintain accuracy. You'll handle returns, manage credits, and coordinate with vendors and sales to process material returns and recycling paperwork.

Responsibilities include cycle counts, DTS/kitting support, and ensuring proper storage, labeling, and FIFO practices. This role requires physical ability and teamwork in a warehouse setting.

Qualifications

• High School Diploma or GED Equivalent.
• Electrical field work experience is beneficial.

Responsibilities

• Process returns and defective credits.
• Determine if returned material is resalable or defective.
• Complete all paperwork needed to track the successful return of the material.
• Communicate with vendor and salesperson regarding returned material.
• Obtain Return Goods Authorization number from vendor for returned material or Field Scrap paperwork for material to be thrown away.
• Administer credit to customer for returned material if appropriate.
• Maintain proper storage of returned defective material.
• Pull and pack orders when necessary.
• Process in Eclipse/WMS so material can be put back on shelf or returned.
• Process Recycling paperwork.
• Maintain proper storage of all recycling and complete paperwork.
• Arrange pick up of recycling material.
• Process Rockwell Automation repairs/returns.
• Processing return of gloves to be tested and returned or replaced.

Skills

Inventory control

Return procedures

Customer service

Microsoft Office

Warehouse Management Systems

Vendor portals

Education

High School Diploma

GED Equivalent

Tools

Microsoft Office

Warehouse Management Systems

Vendor portals

Job description

Join the Schaedler Yesco Distribution Team!

Why You’ll Love Schaedler Yesco Distribution

At Schaedler Yesco Distribution, we’ve been illuminating the electrical industry since 1924! As a family- and employee-owned company, we take pride in providing innovative solutions and exceptional customer service. With 29 locations across Pennsylvania, Ohio, and New York, we provide comprehensive solutions in lighting, datacomm, automation, and industrial services.

What Sets Us Apart Are Our Core Values

• Commitment to Integrity
• Teamwork
• Accountability
• Profitability

Where we work hard and go home happy!

Electrifying Benefits

• Health Coverage: Choose from 2 PPO options for Medical, Dental, Vision, and RX—coverage kicks in just 60 days after the 1st of the month.
• 401K with company match.
• Flexible Spending Account (FSA) & Health Savings Account (HSA).
• Employee Stock Ownership Plan (ESOP): Become a stakeholder in our success!
• Quarterly bonuses.
• Company-paid disability and life insurance.
• Generous paid holidays and paid time off
• Opportunities for continuing education and professional development

Summary/ Objective:

To ensure the smooth flow of goods through the supply chain by handling specialized tasks such as resolving inventory discrepancies, managing returns and services. This role focuses on maintaining high levels of accuracy within a fast-paced environment.

Work Hours: Monday–Friday, with a start time of 7:00 AM

Location: 3982 Paxton St, Harrisburg, PA 17111

Essential Functions:

include the following. Other duties may be assigned to meet business needs.

Returns

• Process returns and defective credits
• Determine if returned material is resalable or defective
• Complete all paperwork needed to track the successful return of the material
• Communicate with vendor and salesperson regarding returned material
• Obtain Return Goods Authorization number from vendor for returned material or Field Scrap paperwork for material to be thrown away
• Administer credit to customer for returned material if appropriate
• Maintain proper storage of returned defective material
• Pull and pack orders when necessary
• Process in Eclipse/WMS so material can be put back on shelf or returned
• Process Recycling paperwork
• Maintain proper storage of all recycling and complete paperwork
• Arrange pick up of recycling material
• Process Rockwell Automation repairs/returns
• Processing return of gloves to be tested and returned or replaced

Inventory Control

• Manage and conduct daily cycle counts
• Research inventory variances resulting from cycle counts and backorders
• Manage daily inventory adjustment report and confirm variance per determined threshold
• Investigate inventory discrepancies resulting from vendor errors or shipping errors
• Ensure health of inventory by managing date codes and FIFO (first in/first out) best practices
• Monitor quality of inventory in storage locations (damages, torn label, UL label, etc)

Services (DTS/Kitting)

• Process DTS orders as they are released. Pull/pack/ship as advised by Project Managers
• Communicate with the Manager with manpower needs to keep the project progressing and ensure proper alignment of tasks.
• Continually evaluate processes and investigate steps to make improvements with productivity
• Update and maintain the project schedule and work plan
• Ensure efficiency and safety
• Responsible for Kitting Service activities. This includes double checking the materials staged by the warehouse for accuracy, breakout and placement of materials to be combined in kits, place all required components in the properly sized kit bin and double check kits for accuracy. One proper materials are in the bin, secure the bin and label according to the customer’s instructions. Clean and prepare area for the next project.

Competencies

• Knowledge and understanding of inventory control practices, return procedures and services
• Desire for accuracy and quality of work
• Excellent customer service skills
• Proficiency in computer systems, including Microsoft Office, Warehouse Management Systems and vendor portals
• Forklift certification
• Knowledge of basic electrical products
• Establish and maintain effective working relationships with others

Work Environment

This job primarily operates in a warehouse setting. Several tasks will require the lifting of heavy material or repetitive motion activity. Wearing appropriate PPE (Personal Protective Equipment) is necessary when performing certain tasks. Steel toe safety shoes are always required. This position requires use of standard office equipment such as computers, internet, smart phones and photocopiers.

Mental Demands

• Basic math skills, able to calculate the best usage of material to eliminate waste
• Able to work in an environment with time-demand pressures
• Ability to solve problems. Making effective decisions when presented with multiple options; adjusting schedules based on timelines
• Investigating process improvements, reporting risks and suggesting equipment/resources
• Able to gather information, use logic to analyze information and adapt well in a face-paced environment
• Strong interpersonal and communication skills
• Ability to learn, grow and adapt to change
• Ability and willingness to work collaboratively
• Self-motivated with strong problem-solving ability
• Willingness to give and receive constructive criticism
• Ability to analyze workload and establish priorities with time sensitive deadlines
• Ability to make sound decisions and seek buy-in from others

Physical Demands

While performing the duties of this job, the employee is required to have:

• The ability to stand for extended periods of time, walk for moderately long distances, stoop, kneel, crouch, and manipulate (lift, carry, move) weight up to 50lbs
• Ability to use a keyboard and type proficiently
• Machine Operation: includes forklift and various battery powered hand tools

Travel

This position potentially includes overnight travel. Additionally, travel to other Schaedler Yesco locations to support initiatives may be required.

Education And Experience

• High School Diploma or GED Equivalent
• Electrical field work experience is beneficial

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.