Warehouse Site Manager

Capstone Logistics, LLC; Jessup (Lackawanna County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, life, STD, &•

LTD

401(k) plan

Paid time off (PTO)

Bonus incentive based on performance

Job summary

Capstone Logistics, LLC is seeking a Warehouse Site Manager in Jessup, PA to lead daily warehouse operations with safety and efficiency as top priorities. You will oversee unloading services, manage staff, and ensure customer satisfaction while controlling labor and budgetary aspects.

The role requires at least 3 years of management responsibility in distribution/transportation, with strong leadership and communication skills to drive performance daily.

Qualifications

• 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Experience reading P&L statements and managing budgets.
• Excellent interpersonal, communication, and customer service skills.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates on service levels, accountability, pay, and performance.
• Create daily work logs and transmit to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve customer service or associate issues daily.
• Enforce Capstone policies and safety rules.
• Hold weekly safety meetings and drive participation.
• Assist in budgeting for the site and department.
• Schedule shifts based on customer requirements.
• Interview, hire, and train new associates.
• Oversee data entry accuracy and daily closeout, including payroll records.

Skills

Warehouse leadership

Management

Budgeting

P&L awareness

Communication

Multitasking

Decision making

Education

BS/BA degree or equivalent

Associate degree optional

Tools

Excel

Word

Outlook

PowerPoint

Job description

Location: Jessup, PA

Shift: Monday‑Friday 6:00 AM – Until work is completed

About Capstone

Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last‑mile delivery, supply chain analytics, and optimization, and more. Our integrated, end‑to‑end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs.

The Opportunity

We are looking for a Warehouse Site Manager to join our team and be part of something great. The role requires at least 3 years of increasing management responsibility in the distribution/transportation fields. You will manage the daily operations of the warehouse crew and oversee unloading services for our clients.

Daily Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates on service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met each day.
• Document and resolve any customer service or associate issues daily.
• Ensure all associates follow Capstone policies and work rules, including safety work rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budget.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and SOPs.

Qualifications

• Very flexible with shift start times and days worked, including weekends and holidays.
• 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritizing skills.
• Ability to perform multiple tasks simultaneously.
• Decision‑making, problem‑solving, and priority‑setting in an ever‑changing warehouse environment.
• Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
• Intermediate PC skills with knowledge of Excel, Word, Outlook, and PowerPoint and excellent aptitude in estimating rates while multitasking.

Education and/or Experience

• Warehousing, logistics, supply chain or third‑party experience preferred.
• BS/BA degree, associate degree, or equivalent experience is a plus but not required.
• Excellent interpersonal, communication, leadership, and customer service skills.
• Proven track record in supervising warehouse employees, including hiring, training, and termination.
• Proven experience in providing high levels of customer service to internal and external customers.

Physical Requirements

• Stand for long periods of time.
• Operate material handling equipment safely as needed.
• Work in a warehouse environment on concrete flooring and in varying temperatures.
• Lift up to 75 lb.

Benefits

• Competitive salary commensurate with education, experience, and skills.
• Quarterly and annual bonus incentive based on operational performance.
• Benefits after 30 days including medical, dental, vision, life, STD, and LTD.
• 401(k) plan.
• Paid time off (PTO).

Equal Opportunity Employer

Capstone Logistics is an Equal Opportunity Employer committed to quality through diversity. We are a drug‑free workplace and require a background check.

This description portrays general terms of the work performed and may be modified over time.