Warehouse Shipping Supervisor

FII; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

FII in Houston is seeking a Warehouse Shipping Supervisor to oversee outbound logistics and fulfillment operations.

You will direct picking, packing, staging, and dispatch, lead a warehouse team, coordinate with carriers, and ensure accurate documentation and safe, compliant processes. The role emphasizes KPI tracking and continuous improvement in cost, speed, and quality.

Qualifications

• Experience: 3+ years in warehousing or logistics, with 1-2 years in supervision.
• Education: HS diploma; Associate or Bachelor in SCM desirable.
• Technical: Proficiency in WMS, ERP (SAP/Oracle), and MS Office.
• Physical: Stand long hours, lift up to 50 lbs, and work in varied warehouse environments.

Responsibilities

• Direct the daily workflow of picking, packing, and staging orders to ensure on-time deliveries.
• Lead, train, and schedule warehouse staff; conduct performance reviews.
• Coordinate with freight carriers, sales, and customer service to route shipments and resolve delays.
• Ensure accurate packing, labeling, and documents (BOL/packing slips).
• Enforce safety protocols (OSHA, forklift) and conduct safety meetings.
• Monitor KPIs and report results to upper management.

Skills

Team leadership

Logistics coordination

Safety compliance

Data-driven decision making

Problem solving

Education

High school diploma or GED

Associate/Bachelor in SCM (desirable)

Tools

SAP

Oracle ERP

WMS

MS Office

Job description

A Warehouse Shipping Supervisor oversees the daily outbound logistics and fulfillment operations of a facility. They manage shipping staff, coordinate the accurate picking, packing, and dispatching of orders, enforce strict safety and quality standards, and utilize warehouse management systems (WMS) to meet strict delivery KPIs.

Core Responsibilities

• Order Fulfillment: Direct the daily workflow of picking, packing, and staging orders to ensure on-time and accurate customer deliveries.
• Team Leadership: Manage, train, and schedule warehouse staff. Conduct performance reviews, delegate tasks, and motivate the team to achieve daily operational goals.
• Logistics Coordination: Collaborate with freight carriers, sales teams, and customer service to route shipments and resolve any delivery discrepancies or delays.
• Quality Control: Ensure products are properly packaged, labeled, and match the corresponding bills of lading (BOL) or packing slips before leaving the dock.].
• Safety & Compliance: Enforce workplace safety protocols (e.g., OSHA regulations, forklift certifications) and conduct regular safety meetings.
• Metrics & Reporting: Monitor Key Performance Indicators (KPIs) like order accuracy, shipping costs, and labor productivity, reporting results to upper management.

Essential Qualifications & Requirements

• Experience: Typically 3+ years of progressive warehouse or logistics experience, with at least 1-2 years in a supervisory role.
• Education: High school diploma or GED equivalent; Associate's or Bachelor’s degree in supply chain management or business is highly desirable for many roles.
• Technical Skills: Proficiency in Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP) software (e.g., SAP, Oracle), and Microsoft Office Suite.
• Physical & Environmental Demands: Ability to stand for long periods, lift heavy objects (typically up to (50) lbs), and work in varied warehouse environments.