Warehouse Shipping/Receiving Specialist

Koken USA; Westford (MA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in motor vehicle manufacturing seeks an Entry Level Shipping/Receiving Associate. The role focuses on enhancing customer experiences through exceptional service and involves responsibilities such as picking, packing, and managing inventory in a team-oriented environment.

Benefits

Medical/Dental Insurance (upon hire)

401K (after 1 year)

Qualifications

• 2-3 years’ experience in a shipping/receiving position.
• Experience with inventory software is a plus.
• Understanding of tools is a plus.

Responsibilities

• Perform picking, packing, and shipping tasks.
• Collaborate with the Koken USA team.
• Maintain a safe, clean, compliant, and organized warehouse.

Skills

Communication

Teamwork

Problem-Solving

Job description

16 hours ago Be among the first 25 applicants

Role objective: Use your knowledge and experience to help increase the client base and growth of the company through exceptional customer service thereby enhancing the overall customer experience and fostering strong customer relationships.

Role responsibilities:

• Demonstrate mutual respect, a proactive approach to resolving issues, and a strong team mindset through consistent actions and follow-through.
• Engage in effective communication with internal and external customers to gain a deep understanding of their needs, preferences, and concerns, and work toward resolving them to ensure their satisfaction.
• Establish and manage realistic expectations for stakeholders, consistently striving to surpass them whenever possible.
• Identify opportunities to enhance customer experiences and actively contribute to their improvement.
• Maintain a positive attitude and exhibit a strong work ethic, fostering a productive and supportive work environment.
• Communicate with honesty and tactfulness when engaging with all stakeholders.

Specific Tasks (not limited to the following):

• Perform picking, packing, and shipping tasks with focus on accuracy and efficiency.
• Collaborate with the Koken USA team to effectively receive stock shipments.
• Efficiently store incoming inventory with precision and attention to detail.
• Uphold a safe, clean, compliant, and organized (5S) warehouse environment.
• Generate and order a weekly list of warehouse supplies.
• Acquire a comprehensive understanding of the Koken part numbering system.
• Actively participate in the inventory and cycle counting process.
• Assemble customized tool kits according to specific requests.
• Complete EOS rocks and to-dos as requested.

Desired experience:

• 2-3 years’ experience in a shipping/receiving position
• Experience with inventory software is a plus
• Understanding of tools is a plus
• Medical/Dental Insurance (upon hire)
• 401K (after 1 year)

Work hours

This position follows a Monday through Friday schedule from 8:00 am to 5:00 pm, with occasional weekend work as required.

Company description:

Koken USA, the exclusive distributor of Koken tools in North America, is dedicated to surpassing customer expectations by providing exceptional customer service alongside our high-quality Japanese manufactured sockets sets and tools. We are actively seeking individuals who are enthusiastic about delivering superior products, building strong customer partnerships, and thriving within a supportive, enjoyable, and hardworking team environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

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