Warehouse Returns Specialist

Lifetime Brands, Inc.; Hagerstown (MD); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Employee Discounts

401K after probation

Volunteer opportunities

Job summary

Lifetime Brands, Inc. is seeking a Hagerstown-based Customer Returns Clerk in the warehouse. You will receive, inspect, and process returned merchandise, ensuring proper documentation and accurate inventory updates.

The role requires attention to detail and the ability to work with the WMS and related paperwork. Responsibilities include determining disposition, preparing vendor returns when needed, and maintaining records.

Qualifications

• Experience handling returns and documentation.
• Ability to inspect returned items for defects and determine disposition.
• Proficiency with basic computer systems used for logging and reporting.

Responsibilities

• Receive returned merchandise and verify it against paperwork.
• Inspect items for damage or defects.
• Determine disposition and process returns in the WMS system.
• Prepare vendor return shipments when required.
• Document actions in forms, reports, and logs.
• Answer inquiries and provide direction as needed.
• Maintain accurate records and logs.

Skills

Basic computer skills

WMS familiarity

Tools

WMS

Job description

Lifetime Brands, Inc. is seeking a Hagerstown-based Customer Returns Clerk in the warehouse. You will receive, inspect, and process returned merchandise, ensuring proper documentation and accurate inventory updates.

The role requires attention to detail and the ability to work with the WMS and related paperwork. Responsibilities include determining disposition, preparing vendor returns when needed, and maintaining records.