Warehouse Operations Support Technician

Garden Trends Inc; Maplewood (NY); On-site; USD 37,000 - 46,000; Full time

Job summary

Garden Trends Inc. is hiring a Warehouse Operations Support Technician in Rochester, NY. The role focuses on receiving, unloading, packing, labeling, stocking materials, and maintaining ERP records. It also supports production and packaging tasks and may involve preventive maintenance on equipment.

The ideal candidate should be detail-oriented, safety-focused, and capable of working across multiple departments in a fast-paced environment. Forklift operation is a potential duty.

Qualifications

• Requires a high school diploma or equivalent; technical or trade training a plus.
• 2–3 years warehouse, production or related field preferred.
• Proficiency with data entry and basic math; computer skills required.
• Familiarity with ERP or inventory management software is a plus.

Responsibilities

• Receive, unload, and verify inbound shipments; label and stock materials.
• Assist in production and packaging operations; support multiple departments.
• Maintain accurate records in the ERP system; assist with cycle counts and inventory control.
• Operate forklift or pallet jack and ensure safe handling of goods.

Skills

Math skills

Data entry

Attention to detail

Independent worker

Physical stamina

Education

High school diploma

Tools

ERP software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Warehouse Operations Support Technician

Full Time Manual Labor Rochester, NY, US

12 days ago Requisition ID: 1031

Salary Range: $18.00 To $22.00 Hourly

Job Summary

The Operations Support Technician is responsible for ensuring the accurate and efficient flow of goods into the facility while also supporting production and fabrication needs. This role’s primary focus is on receiving, including unloading and verifying inbound shipments, labeling and stocking materials, and maintaining accurate records in the ERP system. In addition, the position assists with packaging and production operations, may perform preventive maintenance on fulfillment and packaging equipment. The ideal candidate is detail-oriented, safety-focused, and adaptable, with the ability to support multiple departments in a fast-paced environment. The role offers opportunities for forklift operation and increased opportunities for cross-training in other departments to support broader warehouse operations.

Summary Of Essential Job Functions:

Receiving (50%)

• Load/unload trucks using forklift and/or pallet jack
• Unpack and sort deliveries.
• Reconcile delivered items against Packing Lists.
• Verify items and quantities against Purchase Order.
• Assist in sampling materials and sample products.
• Label all items with Harris Seeds product labels as they come in.
• Assist with stocking and locating products.
• Assist in delivering all incoming non-inventoried items to correct individual or department.
• Move products to warehouse location via hand truck and or forklift.
• Assist in physical inventory.

Hard Goods Production (40%)

• Printing, labeling, filling, or sealing packages, either by hand or using equipment within the hard goods packaging area
• Monitor product and packaging for quality control
• Manage and organize materials, ensuring they are accurately received, stored, and available for production.
• Keep open lines of communication with co-workers and managers

Miscellaneous Operations Support (10%)

• Other duties as assigned

Education/Experience

• High school diploma or equivalent; technical or trade training a plus
• 2-3 years of experience of warehouse, production or related field preferred
• Math skills (ability to understand and perform simple formulas and algebra)
• Computer and data entry skills required
• Basic knowledge of Microsoft Office products (i.e. Excel, Word, Outlook)
• Proficiency with ERP or inventory management software a plus
• Basic mechanical aptitude and familiarity with preventative maintenance tasks preferred

Core Competencies

• Strong attention to detail and accuracy in receiving and data entry
• Ability to lift 40-50 pounds unaided
• Ability to stand for extended periods (up to 8 hours per day)
• Ability to perform repetitive tasks with a high degree of accuracy
• Ability to learn inventory management software
• Comfortable working independently with minimal supervision

This job is operated in a warehouse environment.

EEO Statement

Garden Trends, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, disability, gender identity, marital status, results of genetic testing, veteran status, political affiliation, or any other factor protected by law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, demotion, and training. Garden Trends Inc. expresses prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is not tolerated.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel in this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.