Warehouse Operations Support Specialist

FNS, INC; Duluth (GA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Life, STD, LTD Insurance

401(K) Plan

Paid Time Off

Additional Paid time off (Bereavement,

Wedding, Birth of a Child

Years of Service Awards

Education Assistant Program

Job summary

FNS, INC is seeking a warehouse operations leader in the United States, Duluth area, to establish SOPs, set KPI metrics, and support new warehouse openings. The role focuses on improving productivity, cost control, and driving revenue growth across warehousing operations.

The ideal candidate will have a Bachelor's degree in SCM/Business/Economics, 1–3+ years in warehousing logistics, and proficiency in MS Office with WMS knowledge. Travel across USA/Canada is expected.

Qualifications

• Bachelor's Degree in SCM, Business, Economics or related field required.
• English/Korean bilingual speaking preferred.
• 1–3+ years of warehousing, B2B & B2C logistics operation, importing experience preferred.
• Ability to work under pressure in a fast-paced, metrics-driven environment.
• Willingness to travel in USA, Canada.
• Proficient with Microsoft Office.
• Knowledge of systems, especially WMS preferred.

Responsibilities

• Establishing standard operating procedures (SOP) for warehouse operations.
• Defining key performance indicators (KPI) and establishing metrics to improve field operations.
• Set-up and support for new open warehouse operations.
• Developing and implementing efficient operational processes to enhance productivity.
• Leading training programs to enhance the skills of the operations team.
• Monitoring performance and implementing strategies for cost control and revenue growth.

Skills

Bilingual English/Korean

Microsoft Office

Education

Bachelor's degree in SCM, Business or Economics

Tools

WMS systems

Job description

Company Overview

Since its inception in 1995, FNS has been focused on providing the best total logistics services by implementing our core values: trust, communication, team play, challenge, and balance. Through trust, we can be a logistics partner that customers trust with a diverse group that works together based on a strong, unified belief. By communicating with and accommodating the voices of customers and co-workers we can deliver the best services. Our team play is enhanced by the appreciation and cooperation with each other with a focus on a singular goal. Challenging the status quo and innovating, FNS is unafraid of failure and strives to develop and improve our processes. Work-life balance strives to provide individuals with happiness to achieve and grow together.

For 2025, we have set out to become one of the nation's top 25 logistics companies with more than $1,500M in sales, with the best employee and customer satisfaction, and a network of over 100 different partners.

To achieve our goals, there is an emphasis on three traits of work. We promote a family-like working environments allow us to help promote every member's work-life balance, allowing us to develop cooperation and care for one another like family. We are nominated by our customers whom we can grow with based on a trusting relationship between our services and our customers. We specialize fields of work where professionals can nurture their talent, and we focus on every member's work-life balance so that members may cooperate and care for each other like family. Our core values are integral to the success and growth of FNS.

To Discover more, please visit our website at http://www.fnsusa.com

Location

3235 Satellite Blvd, Duluth, GA 30096

Responsibilities

• Establishing standard operating procedures (SOP) for warehouse operations
• Defining key performance indicators (KPI) and establishing metrics to improve field operations
• Set-up and support for new open warehouse operations
• Developing and implementing efficient operational processes to enhance productivity
• Leading training programs to enhance the skills of the operations team
• Monitoring performance and implementing strategies for cost control and revenue growth

Qualifications

• Bachelor's Degree(SCM, Business, Economics or related) required
• English/Korean bilingual speaking preferred
• 1~3+ years of warehousing, B2B & B2C logistics operation, importing experience preferred
• Have a sense of urgency and be able to work under pressure, be comfortable in a fast-paced, metrics-driven environment
• Willingness to business travel in USA, Canada
• Demonstrates Microsoft Office proficiency
• Knowledge of systems, especially WMS preferred

Benefits (Full-Time ONLY)

• Health, Dental, and Vision PPO Insurance
• Life, STD, LTD Insurance
• 401(K) Plan
• Paid Time Off
• Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.)
• Years of Service Awards
• Education Assistant Program (Based on Eligibility)

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/ccpa.