Warehouse Operations Supervisor - 1st Shift

Ingram Micro Services LLC (IMSVC); Town of Texas, Fort Worth (WI, TX); On-site; USD 66,000 - 106,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) plan with company match

Disability coverage

Job summary

Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations, oversee performance, and uphold safety, quality, and productivity standards in a fast-paced distribution environment.

You will guide warehouse associates, optimize workflows, maintain inventory accuracy, and support customer fulfillment while fostering accountability, teamwork, and continuous improvement. Schedule: Monday–Friday, 5:30AM–3:00PM; Base salary + 10% annual target bonus.

Qualifications

• High School Diploma or GED.
• 5+ years of experience in warehouse, distribution, logistics, supply chain, manufacturing, fulfillment, or operations environments.
• Minimum 1 year of supervisory, lead, or people management experience.
• Experience managing warehouse workflows including shipping, receiving, inventory control, and material handling.
• Working knowledge of Warehouse Management Systems (WMS).
• Strong Microsoft Office skills including Excel, Outlook, and Word.
• Proven ability to motivate, coach, and develop frontline employees.
• Strong organizational, analytical, and problem-solving abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead, coach, and develop a team of warehouse associates to achieve operational goals.
• Oversee daily warehouse activities including receiving, shipping, inventory control, material handling, and order fulfillment.
• Ensure accurate processing and storage of orders and assets; coordinate workloads to meet schedules.
• Drive inventory accuracy through cycle counts and audits.
• Monitor KPIs and drive continuous improvement in productivity and service levels.
• Promote a safe workplace aligned with OSHA standards.

Skills

Leadership

Coaching

Analytical thinking

Problem-solving

Communication

Team motivation

Organizational skills

Education

High School Diploma or GED

Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or related field

Tools

Warehouse Management System (WMS)

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future.

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

About the Role

Are you an experienced warehouse leader who thrives in a fast-paced distribution or logistics environment? Do you enjoy coaching teams, improving processes, and driving operational excellence? Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations, oversee employee performance, and ensure world-class service, safety, and productivity standards are achieved.

This role is ideal for a hands-on leader with experience in distribution centers, fulfillment operations, inventory management, reverse logistics, IT asset disposition (ITAD), or warehouse operations.

As a Warehouse Operations Supervisor, you will play a critical role in leading warehouse associates, optimizing workflows, maintaining inventory accuracy, and supporting customer fulfillment objectives while fostering a culture of accountability, teamwork, and continuous improvement.

Schedule: Monday - Friday; 5:30AM - 3:00PM

Compensation: Base salary + 10% annual target bonus

What You'll Do

Leadership & Team Development

• Lead, coach, and develop a team of warehouse associates to achieve operational goals.
• Create a positive, high-performance culture focused on safety, quality, productivity, and employee engagement.
• Conduct performance coaching, training, and ongoing development of team members.
• Serve as the primary point of escalation for operational and employee-related issues.

Warehouse Operations Management

Supervise day-to-day warehouse activities including:

• Receiving
• Shipping
• Inventory Control
• Material Handling
• Storage Operations
• Order Fulfillment
• Reverse Logistics
• Asset Refurbishment and Processing

Ensure customer orders and technology assets are accurately received, processed, stored, picked, packed, tested, and shipped according to company standards. Coordinate workload and staffing priorities to meet production schedules and customer requirements.

Inventory & Process Improvement

• Drive inventory accuracy through cycle counts, audits, and inventory control best practices.
• Monitor key performance metrics, including: Productivity Quality Inventory Accuracy Order Fulfillment On-Time Shipping Operational Throughput
• Identify and implement process improvements that increase efficiency, reduce errors, and improve service levels.
• Partner with cross-functional teams to support operational excellence initiatives.

Safety & Compliance

• Promote and maintain a safe work environment compliant with OSHA regulations and company policies.
• Ensure warehouse equipment, workstations, and facilities remain organized, clean, and safe.
• Lead safety initiatives and reinforce compliance standards across all operations.

Required Qualifications

• High School Diploma or GED.
• 5+ years of experience in warehouse, distribution, logistics, supply chain, manufacturing, fulfillment, or operations environments.
• Minimum 1 year of supervisory, lead, or people management experience.
• Experience managing warehouse workflows including shipping, receiving, inventory control, and material handling.
• Working knowledge of Warehouse Management Systems (WMS).
• Strong Microsoft Office skills including Excel, Outlook, and Word.
• Proven ability to motivate, coach, and develop frontline employees.
• Strong organizational, analytical, and problem-solving abilities.
• Excellent communication and interpersonal skills.

Preferred Qualifications

• Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business, Operations Management, or a related field.
• Experience in high-volume distribution centers, fulfillment operations, reverse logistics, IT asset disposition (ITAD), refurbishment, or returns processing environments.
• Experience leading continuous improvement initiatives that drive productivity and operational efficiency.
• Knowledge of lean operations, process optimization, and inventory management best practices.

Why Join Ingram Micro?

• U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey! Learn more at http://careers.ingrammicro.com

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world. What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.