Operations Supervisor- Distribution Center

Ingram Micro Services LLC (IMSVC); Hebron Estates (KY); On-site; USD 66,000 - 106,000; Full time

Job summary

Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse activities, driving safety, productivity, quality and efficiency. You will coach associates, oversee receiving, shipping, inventory control and refurbishment workflows, and help ensure customer expectations are met through continuous process improvement and operational excellence.

You will lead teams in a fast-paced distribution environment, manage KPIs, and partner with leadership to support business objectives

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• Experience leading warehouse teams in fast-paced distribution or refurbishment environments.
• Proven ability to coach and motivate frontline employees and foster accountability.

Responsibilities

• Supervise day-to-day warehouse operations, including receiving, shipping, inventory control, storage, and material handling.
• Lead, coach, and develop warehouse associates to achieve safety, quality, productivity, and service objectives.
• Plan and coordinate shipping and receiving schedules to optimize workflow and on-time delivery.
• Monitor inventory accuracy through cycle counts, audits, and established inventory control procedures.
• Ensure materials and technology assets are received, tested, stored, picked, packed, and shipped per company standards.
• Maintain compliance with warehouse safety policies, OSHA regulations, and SOPs.

Skills

Leadership

Warehouse ops

Safety compliance

Inventory management

Communication

Analytical skills

Education

High School Diploma or GED

Associate or Bachelor's preferred

Tools

WMS

Microsoft Office

Inventory control systems

Job description

Accelerate your career. Join the organization that's driving the world's technology and shape the future. Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Shift Hours: Monday- Friday 6am-4:30pm

About the Role

Are you a hands-on leader who thrives in a fast-paced warehouse or distribution environment? Ingram Micro is seeking a Warehouse Operations Supervisor to lead daily warehouse operations while driving safety, productivity, quality, and operational excellence. You'll lead warehouse associates, oversee inventory and operational workflows, and help ensure customer expectations are met through continuous process improvement and operational excellence. If you're passionate about leading people, improving processes, and creating a high-performing team culture, we'd love to hear from you.

What You'll Do

• Supervise day-to-day warehouse operations, including receiving, shipping, inventory control, storage, material handling, and the testing and diagnostic evaluation of incoming assets for refurbishment.
• Lead, coach, and develop warehouse associates to achieve safety, quality, productivity, and service objectives.
• Plan and coordinate shipping and receiving schedules to optimize workflow, warehouse capacity, and on-time delivery.
• Monitor inventory accuracy through cycle counts, audits, and established inventory control procedures.
• Ensure materials and technology assets are accurately received, tested, stored, picked, packed, and shipped according to company standards.
• Maintain compliance with warehouse safety policies, OSHA regulations, and company operating procedures.
• Identify opportunities to improve warehouse processes, space utilization, labor efficiency, operational performance, and refurbishment workflows.
• Investigate and resolve operational issues while serving as the primary escalation point for warehouse associates.
• Monitor KPIs including productivity, inventory accuracy, order fulfillment, diagnostic throughput, and shipping performance, implementing corrective actions as needed.
• Partner with leadership and cross-functional teams to support business objectives and continuous improvement initiatives.
• Ensure warehouse equipment, facilities, testing stations, and work areas are maintained in a safe, clean, and organized condition.

What You Will Bring to This Role

• High School Diploma or GED required; Associate's or Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or a related field is preferred.
• Minimum 5 years of warehouse, distribution center, logistics, or supply chain, including at least 3 years in warehouse operations and 1 year of leadership or supervisory experience.
• Experience leading warehouse teams in high-volume, fast-paced distribution, fulfillment, refurbishment, or reverse logistics environments.
• Strong knowledge of shipping, receiving, inventory management, warehouse operations, material flow processes, and quality standards.
• Experience with Warehouse Management Systems (WMS), inventory control, and Microsoft Office applications.
• Proven ability to coach, develop, and motivate frontline employees while fostering a culture of accountability and teamwork.
• Strong analytical, organizational, and problem-solving skills with the ability to prioritize multiple operational demands.
• Experience driving process improvements that increase productivity, inventory accuracy, quality, and operational efficiency.
• Excellent communication and interpersonal skills with the ability to collaborate across departments.
• Ability to make sound decisions, resolve operational challenges, and adapt in a fast-paced environment.

Why Join Ingram Micro?

At Ingram Micro, you'll be part of a global technology leader that powers the world's supply chain. We invest in our people by providing opportunities to lead, innovate, and grow their careers while making a meaningful impact across our warehouse, reverse logistics, and IT asset disposition operations. If you're ready to lead high-performing teams and help drive operational excellence, we'd love to hear from you.

The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year. The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range. At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance.

U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

It’s no surprise that technology powers the planet. But what might surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contribution a reality: helping businesses grow, supporting industries from healthcare to education with their technology, or even connecting the world.

What’s in it for you? Well, we take great care of our people, everyone is made to feel welcome, and opportunities to grow apply to all. But the prospect of shaping the future through technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.