Warehouse Operations Supervisor

GXO Logistics; Brownstown Charter Township (MI); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a forward-thinking logistics company as a Supervisor in Operations, where you will lead a dynamic team and ensure exceptional service delivery. This role involves overseeing local staff, managing logistics operations, and providing top-notch customer support. With a focus on professional development, you'll have access to industry-leading tools and resources to enhance your career. The company values innovation and teamwork, making it an ideal environment for motivated individuals looking to make a significant impact in the logistics sector. Embrace the opportunity to grow and excel in a supportive workplace!

Benefits

Full health insurance (medical, dental, vision)

401(k) plan

Life insurance

Disability insurance

Company incentive plan

Qualifications

• 2+ years of experience in transportation or logistics is required.
• Strong leadership and coaching abilities are essential.

Responsibilities

• Oversee local staff and assign coverage for operations.
• Provide elevated support to dispatchers and track containers.

Skills

Transportation experience

Logistics knowledge

Leadership skills

Creative thinking

Education

Bachelor's degree in a related field

Job description

At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Logistics at full potential.

At GXO Logistics, we believe that providing superior support and solutions to our customers drives our success, and we want to put you behind the wheel. As the Supervisor, Operations, you will oversee local staff, assign coverage, establish and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you’ll do on a typical day:

· Provide elevated support to the dispatcher, ensuring customer requirements are met

· Make appointments for pickup and delivery

· Track empty container availability and ensure container is picked up in a timely manner

· Provide escalated customer support as needed

· Forward PODs on various web-billed accounts

· Track container releases from the pier/rail to prevent demurrage costs

· Develop and mentor staff to reach goals; train staff on company policies and procedures

· Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues

What you need to succeed at GXO:

At a minimum, you’ll need:

· 2 years of experience in transportation or logistics

It’d be great if you also have:

· Bachelor’s degree in a related field

· Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

About the company

GXO Logistics is an American global contract logistics company that manages outsourced supply chains and warehousing.