Warehouse Operations Specialist

PEAK International Group; Westford (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Peak Scientific in Westford, MA is seeking a Warehouse Operations Specialist to ensure inventory accuracy and efficient material handling while maintaining stock integrity on a Monday–Friday onsite schedule.

The role involves shipping/receiving, order fulfillment, and interaction with ERP/CRM systems. Strong organizational skills, safety awareness, and the ability to lift 25 pounds are essential. Forklift certification is preferred.

Qualifications

• Experience with inventory practices and processes.
• Exposure to ERP/CRM systems.
• Experience with warehouse equipment such as pallet jacks, dollies and forklift trucks.
• Strong time management and organizational skills.
• Attention to safety and detail in warehouse operations.
• Ability to lift up to 25 pounds.
• Excellent verbal and written communication skills.
• Forklift certification preferred.
• Ability to work independently and show initiative.
• Proficiency with Microsoft Office.

Responsibilities

• Ensure shipments arrive to customer site on time and update ERP/CRM with tracking numbers.
• Coordinate with service schedulers on shipment needs and deadlines.
• Participate in day-to-day warehouse operations including picking, packing, shipping/receiving, and order processing.
• Unload and verify deliveries; record damages and ensure paperwork is complete.
• Assemble service kits and production orders to fulfill service and spare parts orders.
• Use ERP/CRM to record all shipments and maintain stock counts.
• Prepare shipping documentation for freight and international shipments.
• Undertake stock counts and checks as required by management.
• Move deliveries and stock using forklift or by hand as needed.
• Maintain organization and cleanliness of the warehouse.

Skills

Inventory management

ERP/CRM systems

Warehouse equipment

Time management

Safety compliance

Communication skills

Independent worker

Microsoft Office

Forklift certification

Physical stamina

Tools

Pallet jacks

Dollies

Forklift truck

Job description

Westford, MA - Monday through Friday onsite

Peak Scientific

PEAK Scientific is a leading nitrogen generator manufacturer and global expert in high-performancenitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from PEAK Scientific.

Job Overview

The Warehouse Operations Specialist is a key member of the operations team ensuring inventory accuracy through timely processing of materials and equipment in and out of the Peak facility, and conducting regular cycle counts. Additionally, as an integral member of the operation you will ensures that all parts and equipment are stored safely securely to prevent product damage and/or injury.

Duties and Responsibilities

• Ensure shipments arrive to customer site on time & update ERP/CRM system with tracking number.
• Coordinate with service schedulers on shipment needs & deadlines to confirm addresses, as necessary, and timely delivery.
• Participate in day-to-day operations of the warehouse area, including but not limited to picking and packing, shipping/receiving, order processing and fulfilment.
• Unload and verify deliveries, ensuring that shipping info and proper count is accurate, recording damage prior to accepting, ensuring paperwork is detailed and complete, receiving goods into stock in ERP/CRM and rotate stock when shelving kits.
• Identify and assemble service kits and complete production orders to fulfil service and spare parts orders, as needed.
• Utilize ERP/CRM to ensure all shipments, both incoming and outgoing, are properly recorded and maintained to provide accurate count of company stock.
• Preparation of all required shipping documentation including freight and international shipments and return shipments.
• Undertake stock counts and checks as and when required by your manager.
• Off-loading and loading of deliveries and stock movement by hand or using forklift.
• Maintain organization and cleanliness of warehouse.

Skills and Qualifications

• Working knowledge of fundamental inventory practices and processes
• Prior exposure to data entry and core ERP/CRM systems
• Experience using associated warehouse equipment, including pallet jacks, dollies, fork truck, etc.
• Excellent time management and organizational skills.
• Sense of urgency with a high attention to detail and the ability to properly prioritize tasks.
• Ability to communicate verbally formally and professionally and/or through e-mail.
• Excellent interpersonal, organizational, and follow up skills required.
• A forklift driver's certification preferred.
• Physical stamina and ability to lift 25 pounds.
• Ability to work independently demonstrating initiative.
• Be an advocate for safety and safe work practices.
• Skilled in Microsoft Office suite, and associated software applications.

Living by the Peak Values

• Put Customer First, keep customer needs at the heart of every decision and action
• Be Innovative, always curious and open to new ideas and better ways of doing things
• Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes
• Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job
• Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.