Warehouse Operations Specialist

Versant Health, Inc.; Westampton Township (NJ); On-site; USD 65,000 - 90,000; Full time

Job summary

Versant Health, Inc. in New Jersey seeks a Warehouse Operations Specialist to provide decision support, business forecasting, and operational planning for provider operations.

You will partner with Network Operations, Provider Relations Representatives, Retail Relationship Coordinators, Inventory & Merchandising, and the Manager of Provider Engagement. You will analyze data, prepare reports, and model inventory and costs, coordinating with external vendors and managing tower-related processes.

Qualifications

• High School Diploma or Equivalent required; Bachelor's degree in a related field preferred.
• 3 years of experience in a fast-paced professional environment; 1 year of related experience required.
• Proficiency in Microsoft Office applications.
• Experience in the insurance, health, or vision care industry preferred.

Responsibilities

• Provide day-to-day operational support with reporting on a daily, monthly, quarterly, and annual basis.
• Develop operational, inventory modeling, analysis and expense monitoring.
• Interpret results using statistical techniques and data aggregation.
• Collaborate across departments and external vendors to ensure program success.
• Assist in ad hoc analysis projects and respond to provider inquiries.
• Support collection processes and kit builds for provider networks.

Education

High School Diploma or Equivalent

Bachelor's degree in related field (preferred)

Tools

Microsoft Office

Job description

Warehouse Operations Specialist

Scope and Purpose of Position:

The Warehouse Operations Specialist provides decision support, business forecasting, and operational planning, ongoing business modeling, and analysis with a focus on supporting provider operations. The Specialist acts as a business partner to Network Operations, Provider Relations Representatives, Retail Relationship Coordinators, Inventory & Merchandising, and the Manager of Provider Engagement.

Essential Functions:

• Provide day-to-day departmental operational support, working closely with the VP of Supply Chain Management, Strategic Delivery Manager Supply Chain, Provider Engagement Manager, and the Inventory & Merchandising department
• Prepare required operational reports on a daily, monthly, quarterly, and annual basis
• Prepare ad-hoc operational, inventory modeling, analysis, and expense report monitoring
• Interpret results using a variety of techniques, including simple data aggregation via statistical analysis
• Assist others on ad hoc analysis projects
• Answer Versant Health managed care questions and/or direct the provider’s questions to the appropriate party; Manage responses and resolve issues
• Determine and monitor the amount of outgoing monthly frame collections and safety collections with monthly tracking responsibility and usage reporting
• Manage tower collection process both outbound and returns
• Import, clean, transform, validate, and/or model data with the purpose of data for decision making purposes; Present data in charts, graphs, and tables
• Perform hands on operational tasks related to tower related kit builds and shipments of the Exclusive Collection to network of providers
• Collaborate with external vendors to ensure success of various programs and initiatives
• Perform additional duties as assigned

Experience, Education, and Certifications/Licenses:

Education: High School Diploma or Equivalent (Required). Notes: Bachelor’s degree in a related field preferred.

Experience: 3 Years (Required). Notes: 3-5 years of experience working in a fast-paced, professional work environment required; 1 year of related experience required; Proficiency in Microsoft Office applications required. Experience in the insurance, health, or vision care industry preferred.

Licenses and Certifications: N/A. Preferred/Required.

Competencies:

• Quality of Work: Maintains strong attention to detail, ensuring accuracy and consistency in all work.
• Communication: Communicates clearly and effectively.
• Collaboration: Collaborates effectively with others, fostering trust and shared accountability.
• Organization: Prioritizes and manages multiple tasks efficiently, maintaining accuracy and attention to detail.
• Mathematical Skills: Performs analytical mathematics; Aptitude to perform these operations using standard units of measurement; distance, weight, volume, monetary units, etc.
• Technical Capacity: Demonstrates the ability to effectively use tools, systems, and technology relevant to the role

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability and willingness to travel as required.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We provide equal employment opportunities (EEO) to all associates and applicants for employment without regard to race, color, religious beliefs, sex, gender identity, sexual orientation, age, marital status, national origin, ancestry, physical or mental disability or history of disability, geneticinformation, status as a protected veteran or disabled veteran, or any other status protected by Federal, state or local law.

Job description must be reviewed and approved by a Senior HR Leader.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.