External Audit Analyst

Versant Health, Inc.; City of Troy (NY); On-site; USD 90,000 - 103,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO & Holidays

Retirement plan

Wellness resources

Professional development

Flexible work

Job summary

Versant Health, Inc. seeks an External Audit Analyst to coordinate client-driven audits, acting as a liaison between internal units, clients, and external auditors. The role ensures audit readiness and drives successful outcomes through proactive collaboration with stakeholders.

Required are a Bachelor’s degree and at least three years in quality, compliance, or audit; CMS knowledge and vision-care industry experience are preferred. Strong communication and organizational skills are essential.

Qualifications

• Bachelor's Degree in business administration, management, healthcare administration, finance, accounting, or related field.
• Minimum of three years of experience in quality, compliance, or audit.
• Knowledge of insurance, health, or vision care industry preferred; CMS experience preferred.

Responsibilities

• Manage external audits from initial request through client reporting.
• Evaluate audit scope letters, audit tools, samples and other requested items.
• Coordinate with Client Management to clarify audit requests and responses.
• Prepare and review audit responses for inclusion in reports.
• Document observations, root causes, and corrective actions.
• Monitor corrective actions through closure and provide CAP reports to management.
• Interface with clients as needed and participate in special projects.

Skills

Communication skills

Analytical thinking

Time management

Independent worker

Education

Bachelor's degree

Job description

External Audit Analyst

Who are we?

Versant Health is one of the nation's leading administrators of managed vision care, serving over 35 million of our clients' members across the United States. Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members' lives with easy-to-use vision solutions rooted in choice value, and care, we believe that everyone has the power to become anything they set their sights on.

See how you can make a difference with the support of strong leadership and a team environment.

Versant Health: Making Healthy Vision a Reality for Everyone

What are we looking for?

The External Audit Analyst, reporting to the Senior Manager of Compliance Audit, plays a critical role in managing and coordinating client-driven operational and financial audits. This position serves as a liaison between internal operational units, clients, and external auditors. The analyst is responsible for ensuring audit readiness, facilitating audit engagements, and driving successful outcomes through proactive collaboration with internal stakeholders.

Where you will have an impact.

• Manage external audits from initial request through to client reporting.
• Evaluate audit scope letters, audit tools, samples and other requested items to ensure clear understanding of the requests and deliverables.
• Conduct follow-up as necessary with Client Management and clients to clarify any issues with the audit request.
• Communicate with the responding operational areas to obtain detailed responses to audit requests/findings.
• Ensure that documentation is responsive to the audit request, including being comprehensive of all required data or information; follow-up with operational areas as necessary.
• Ensure responses are received timely and escal ate past due responses as necessary.
• Prepare materials, as necessary, prior to submission to the external auditors.
• Obtain, review and/or prepare audit responses for inclusion in draft and final reports.
• Document observations and their root cause and make recommendations for corrective action.
• Communicate audit results and support the development of the company’s response to report issuance.
• Manage corrective actions that result from internal or external audits, compliance monitoring, and other identified compliance issues.
• Partner with business stakeholders to develop corrective action responses, identify required documentation, establish remediation timelines, and monitor corrective actions through closure.
• Provide timely and accurate audit and corrective action plan (CAP) reports to Compliance management.
• Prepare departmental reporting to internal and external customers.
• Interface with clients as needed.
• Conduct or participate in special projects, programs and requests as needed.
• Other duties as assigned.

What’s necessary to do the job?

• Bachelor's Degree (Required)
• Bachelor’s degree in business administration, management, healthcare administration, finance, accounting, or a related field, or an equivalent combination of education and experience.
• 3 Years (Required)
• Minimum of three (3) years of related experience in quality, compliance, or audit.
• Knowledge of and experience in the insurance, health, or vision care industry preferred.
• Knowledge of and experience with the Centers for Medicare & Medicaid Services (CMS) preferred.

Competencies:

• Excellent written and verbal communication, analytical, and computer skills.
• Ability to organize large amounts of data and manage multiple priorities in a fast-paced environment.
• Ability to meet established deadlines and shift priorities when necessary.
• Ability to communicate effectively with key stakeholders, clients, and regulatory auditors.
• Ability to work independently as well as collaboratively as part of a team.

Essential Responsibilities related to Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. The noise level in this location is moderate (use of computers, printers and machines). Ability and willingness to travel as required.

HIPAA & Security Requirements

All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

We offer a comprehensive and competitive total rewards package designed to support your health, financial well-being, and work-life balance.

• medical, dental, and paid vision coverage
• paid time off and company holidays
• retirement savings with employer contribution
• employee wellness resources
• professional development opportunities
• flexible work arrangements
• employee assistance programs
• other programs that support you both at work and beyond

This role is compensated on an hourly basis. The expected hourly pay range for this position is $65.000– $75,000 per hour, based on factors such as experience, skills, and role requirements. Actual pay within the range will be determined during the hiring process and in accordance with applicable wage and hour laws.

Versant Health will never request money from candidates who seek employment with us and will never ask for any payment as part of the recruitment process.

Versant Healthis a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at Versant Health without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

Our purpose is to make healthy vision a reality for everyone by improving access to care and education in the communities we serve. Fueled by our mission to improve members’ lives with easy-to-use vision solutions rooted in choice, value, and care, Versant Health believes that everyone has the power to become anything they set their sights on.

Our team is guided by core Leadership Principles—Perspective, Care, Drive, and Ownership—which shape how we work, lead, and grow together.

Our Management Team is committed to fostering a strong and supportive culture, cultivating a thriving work environment, providing clear direction, optimizing resources, enabling innovative solutions, and driving meaningful results.