Warehouse Operations Specialist

HEARTS FOUNDATION, INC.; Buffalo (NY); On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

401(k)

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Health, Dental, and Vision Insurance

Job summary

Hearts Foundation, Inc. in Buffalo, NY is seeking a Warehouse Operations Specialist to manage daily warehouse activities, operate equipment, and support leadership in a fast-paced environment.

Schedule requires Monday–Saturday availability. Forklift certification is required; candidate must lift up to 60 pounds and maintain a clean driving record. Benefits include 401(k), FSA, HSA, and health, dental, and vision insurance.

Qualifications

• Forklift certification required; must be maintained.
• Ability to operate warehouse equipment safely and efficiently.
• Experience with UPS, FedEx, or other shipping carriers preferred.
• Clean motor vehicle record.
• Strong attendance and punctuality.
• Excellent communication, organization, and multitasking skills.
• Ability to work both independently and as part of a team.
• Physical requirements: stand up to 10 hours per day; lift up to 60 pounds regularly; heavy lifting and repetitive tasks.

Responsibilities

• Operate a forklift to transport and stack bales, pallets, and capsacks safely and efficiently
• Unload trucks and move materials to appropriate warehouse locations
• Move 20’ box trucks to and from the dock for unloading
• Assist in developing and executing daily operational plans
• Lead daily morning meetings
• Complete and file end-of-day reports
• Open and/or close and secure the warehouse as needed
• Unload and process donations from multiple trucks daily
• Create bales and assist with inventory organization
• Load trailers and containers, ensuring proper documentation
• Maintain a clean, organized, and safe warehouse environment
• Collaborate with team members, leadership, and donors
• Support and help guide warehouse associates to meet team goals
• Follow all safety policies and company procedures
• Perform additional duties as assigned

Skills

Forklift certification

Equipment operation

Shipping carriers experience

Clean driving record

Attendance and punctuality

Communication

Teamwork

Heavy lifting

Job description

Job Title: Warehouse Operations Specialist

Job Type: Full-Time

Pay: $20.00 to $23.00 per hour

Location: Buffalo, NY

Schedule: Monday - Saturday availability required

Experience: Driving larger truck experience required; Forklift experience required; certification preferred

Position Summary

We are seeking a dependable and team-oriented Warehouse Operations Specialist (WOS) to join our team in a fast-paced warehouse environment. This role is ideal for someone who can work independently, take initiative, and support daily warehouse operations while assisting leadership.

The WOS plays a key role in ensuring efficient product sorting, safe equipment operation, and overall warehouse organization. This position also includes opening and/or closing responsibilities and supporting the Donated Goods Manager with daily operational needs.

Key Responsibilities

• Operate a forklift to transport and stack bales, pallets, and capsacks safely and efficiently
• Unload trucks and move materials to appropriate warehouse locations
• Move 20’ box trucks to and from the dock for unloading
• Assist in developing and executing daily operational plans
• Lead daily morning meetings
• Complete and file end-of-day reports
• Open and/or close and secure the warehouse as needed
• Unload and process donations from multiple trucks daily
• Create bales and assist with inventory organization
• Load trailers and containers, ensuring proper documentation
• Maintain a clean, organized, and safe warehouse environment
• Collaborate with team members, leadership, and donors
• Support and help guide warehouse associates to meet team goals
• Follow all safety policies and company procedures
• Perform additional duties as assigned

Qualifications

• Forklift certification required (must be maintained)
• Ability to operate warehouse equipment safely and efficiently
• Experience with UPS, FedEx, or other shipping carriers preferred
• Clean motor vehicle record
• Strong attendance and punctuality
• Excellent communication, organization, and multitasking skills
• Ability to work both independently and as part of a team
• Physical Requirements:
• Ability to stand and work on your feet for up to 10 hours per day
• Ability to lift up to 60 pounds regularly
• Comfortable performing heavy lifting and repetitive tasks

What We’re Looking For

We’re looking for someone who is reliable, proactive, and comfortable taking on leadership responsibilities in a warehouse setting. The ideal candidate is safety-focused, organized, and thrives in a fast-moving environment.

Why Work With Us

• Mission-driven organization making a positive community impact
• Comprehensive benefits package, including:
  • 401(k)
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Health, Dental, and Vision Insurance