Warehouse Operations Manager

Insight Global (United States); Perris (CA); On-site; USD 80,000 - 110,000; Full time

Job summary

Insight Global is seeking an experienced Warehouse Operations Manager for a high-volume client site in Perris, CA. You will oversee day-to-day warehouse activities, including receiving, storage, fulfillment, B2B and DTC operations, and production/VAS, ensuring accuracy and timely delivery.

You will lead managers and supervisors, drive labor planning and scheduling, monitor KPIs, and develop/ enforce SOPs. The role includes Sundays during the busy season and ongoing safety management.

Qualifications

• 5+ years in warehouse, distribution, or 3PL operations.
• 2+ years in senior warehouse management or leadership role.
• Experience leading multi-client warehouse environments.
• Strong knowledge of KPIs, labor productivity, and performance metrics.
• Experience developing or enforcing SOPs and process improvements.

Responsibilities

• Oversee daily warehouse operations across receiving, storage, fulfillment, B2B, DTC, and shipping.
• Lead supervisors, managers, and operational teams.
• Manage labor planning, scheduling, productivity, and staffing.
• Monitor KPIs and drive teams toward targets.
• Develop and enforce warehouse SOPs and continuous improvement initiatives.
• Maintain WMS accuracy and inventory integrity.
• Ensure safety standards are followed.
• Conduct performance reviews and support staff development.
• Identify and resolve bottlenecks and client service issues.

Skills

Leadership experience

KPI / metrics management

Continuous improvement

Labor planning

SOP development

Tools

WMS systems

Inventory control systems

Job description

Schedule:

Monday – Friday, 7:30 AM – 4:30 PM

• Will have to work Sundays during busy season (currently in busy season)

Employment Type:

Full-Time

Salary:

$80,000 – $110,000 annually (Depends on experience)

Job Description:

Insight Global is seeking an experienced Warehouse Operations Manager to join one of our clients in Perris, CA. This individual will oversee the day-to-day operations of a high-volume warehouse environment, including receiving, storage, fulfillment, B2B and DTC operations, production/value-added services (VAS), inventory, safety, labor, and overall operational performance.

The ideal candidate will come from a 3PL or multi-client warehouse environment and have experience leading managers and warehouse teams. This person will be responsible for driving productivity, maintaining inventory accuracy, improving processes, and ensuring client expectations and KPIs are consistently met.

Responsibilities:

• Oversee daily warehouse operations across receiving, storage, fulfillment, B2B, DTC, production/VAS, and shipping functions
• Lead warehouse supervisors, managers, and operational teams
• Manage labor planning, employee scheduling, productivity, and staffing needs
• Monitor operational KPIs and drive teams toward performance goals
• Develop, implement, and enforce warehouse SOPs
• Drive continuous improvement initiatives to increase productivity, accuracy, and efficiency
• Maintain WMS accuracy and overall inventory integrity
• Ensure warehouse safety standards and procedures are consistently followed
• Conduct performance reviews and support employee development
• Identify and resolve operational bottlenecks and customer service issues

Required Skills & Experience:

• 5+ years of warehouse, distribution, or 3PL operations experience
• 2+ years in a senior warehouse management/operations leadership role
• Experience working within a 3PL and/or multi-client warehouse environment
• Experience overseeing multiple warehouse functions and operational teams
• Strong understanding of warehouse management systems (WMS) and inventory control
• Experience managing KPIs, labor productivity, and performance metrics
• Experience developing or enforcing SOPs and improving warehouse processes

Preferred Experience

• Experience with B2B and DTC fulfillment
• Experience with value-added services (VAS) or production operations
• Experience serving as the operational point of contact for multiple client accounts
• Strong continuous improvement/process optimization background