Warehouse Operations Manager

owensminor; Morgantown (WV); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Healthcare plan

Educational assistance

Life insurance

Disability coverage

Flexible benefits

Parental leave

HSA & 401(k)

Paid time off

Well-being program

Job summary

Owens & Minor is seeking a Distribution Center leader to coordinate and optimize all DC activities, including receiving, warehousing, shipping, and inventory accuracy, in line with cost objectives. The role drives safety, quality, and productivity while overseeing delivery performance and customer service.

Qualified candidates hold a Bachelor's degree with 9+ years in healthcare/medical supply chain or warehouse operations.

Qualifications

• Bachelor's degree required.
• 9+ years in professional supply chain or warehouse operations, healthcare/medical device preferred.

Responsibilities

• Direct all distribution center operations including receiving, warehousing, shipping, and inventory accuracy.
• Drive safety, quality, productivity and KPI achievement across DC functions.
• Oversee customer service, order fulfillment, and issue resolution with internal teams.
• Lead talent development, succession planning, and performance feedback.
• Ensure regulatory compliance for drugs, hazardous materials, dating, and reporting.

Skills

Supply chain leadership

Warehouse operations

Regulatory compliance

Team mentorship

Education

Bachelor's degree

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare
• Over 14,000 teammates worldwide
• Serving healthcare partners in 80 countries
• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland
• 40+ distribution centers
• Portfolio of 300 propriety and branded product offerings
• 1,000 branded medical product suppliers
• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs - We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family - Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave - including parental leave.
• Well-Being - Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs - all at no cost to you.

Summary

Coordinates and leads all Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives.

The anticipated salary range is up to $95,000, plus annual incentive bonus of up to 10%. + Medical, Dental and Vision insurance on day 1

Actual compensation offered may vary based on job related factors such as experience, skills, education and location.

For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Core Responsibilities

• Directs all Operations which includes, Halyard, Owens & Minor medical distribution, and kitting distribution and teammates within a large Distribution Center (DC) (based on revenue, complexity, and headcount).
• Provides initiative-taking feedback to Operations Managers and Supervisors, initiating management coaching, teammate performance feedback, supervisory performance feedback, and corrective actions where needed.
• Responsible and accountable for achieving agreed upon financial goals for the DC operating expenses (Warehouse Expense, Occupancy Expense, and Inventory Shrink).
• Reviews and approves appropriate DC or functions' expenses and makes capital recommendations where appropriate.
• Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.
• Implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Enforces DC adherence to company developed SOP's / WI's for warehouse management and transportation.
• Monitoring and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
• Oversees DC or functions' succession planning, identifying, attracting, developing, coaching, and retaining talent.
• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience

• Bachelor's degree required
• 9 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry