Warehouse Operations Manager

Halyard Health; Morgantown (WV); On-site; USD 86,000 - 105,000; Full time

Benefits offered by this job

Health benefits start day 1

Educational assistance

Employer-paid life insurance

Disability coverage

HSAs and 401(k)

Parental leave

Paid time off and holidays

Well-Being programs

Job summary

Owens & Minor is a global healthcare solutions company with a large DC network. We seek an experienced Distribution Center leader to oversee receiving, warehousing, shipping, delivery, and inventory accuracy while driving safety, quality and efficiency improvements.

The role offers salary up to $95,000 with a 10% incentive and comprehensive benefits. Responsibilities include directing DC operations, coaching managers, managing expenses, and ensuring SOP adherence.

Qualifications

• Bachelor’s degree required.
• 9+ years of professional supply chain or warehouse operations experience, healthcare/medical device preferred.
• Previous supervisory/leadership experience preferred.
• In-depth knowledge of supply chain, logistics, distribution and warehouse management best practices.
• Strong financial acumen including prior profit and loss responsibilities.
• Ability to work fast and effectively in a matrix environment.
• Demonstrated leadership and people management skills.

Responsibilities

• Directs all DC operations including receiving, warehousing, shipping, delivery and inventory accuracy.
• Provide feedback and coaching to Operations Managers and Supervisors; initiate corrective actions as needed.
• Achieve financial goals for DC operating expenses (Warehouse, Occupancy, Inventory Shrink).
• Review and approve DC expenses and make capital recommendations where appropriate.
• Lead KPIs in Safety, Quality, Productivity and Turnover.
• Oversee customer service for DC and coordinate with Account Management and Corporate Ops.
• Ensure smooth onboarding of new customers and adherence to SOPs/WIs for warehouse management.
• Monitor performance and drive continuous improvement across sites and functions.

Skills

Leadership

Warehouse operations

Supply chain

Management

Analytics

Communication

Problem solving

Financial acumen

Education

Bachelor’s degree

Job description

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

140+ years serving healthcare

Over 14,000 teammates worldwide

Serving healthcare partners in 80 countries

Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

40+ distribution centers

Portfolio of 300 propriety and branded product offerings

1,000 branded medical product suppliers

4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan-Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance-We offer educationalassistanceto all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability-We offer employer-paid life insurance and disabilitycoverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA)and401(k)-We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave-In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, andadditionaltypes of leave – including parental leave.
• Well-Being– Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Summary

Coordinates and leads all Distribution Center operations activities, including receiving, warehousing, shipping, delivery, customer quality, and product inventory accuracy in a manner consistent with company service and cost objectives. The anticipated salary range is up to $95,000, plus annual incentive bonus of up to 10%. + Medical, Dental and Vision insurance on day 1 Actual compensation offered may vary based on job related factors such as experience, skills, education and location. For internal teammates, a compensation percentage increase will be reviewed and determined in partnership with HR, taking into consideration internal equity and relevant experience.

Core Responsibilities

• Directs all Operations which includes, Halyard, Owens & Minor medical distribution, and kitting distribution and teammates within a large Distribution Center (DC) (based on revenue, complexity, and headcount).
• Provides initiative-taking feedback to Operations Managers and Supervisors, initiating management coaching, teammate performance feedback, supervisory performance feedback, and corrective actions where needed.
• Responsible and accountable for achieving agreed upon financial goals for the DC operating expenses (Warehouse Expense, Occupancy Expense, and Inventory Shrink).
• Reviews and approves appropriate DC or functions’ expenses and makes capital recommendations where appropriate.
• Leads the achievement of DC or functional Key Performance Indicators in the areas of Safety, Quality, Productivity, and Turnover.
• Oversees all customer service for the DC or functions, resolving issues relating to service quality, pick pack and ship requirements, and deliveries. Coordinates with local Account Management team, and Corporate Operations as needed.
• Implements the conversion of new customers at the DC to ensure successful implementation of new business.
• Enforces DC adherence to company developed SOP’s / WI’s for warehouse management and transportation.
• Monitors and reports performance of DC or functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.
• Oversees DC or functions’ succession planning, identifying, attracting, developing, coaching, and retaining talent.
• Ensures adherence to all regulatory requirements regarding scheduled drugs, hazardous material, dating merchandise, storage requirements and reporting agencies (DOL, DEA, FDA, OSHA, etc.).
• Acts as the Designated Representative (DR) for the DC where required by licensing and compliance laws / regulations.

Qualifying Experience

• Bachelor’s degree required
• 9 or more years of professional supply chain or warehouse operations experience, preferably within the healthcare/medical/medical device industry
• Previous supervisory, leadership, planning, communication, organization, and people motivation experience highly preferred or any combination of relevant education and experience to meet the above requirements
• In depth knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.
• Strong financial acumen including prior profit and loss responsibilities.
• Ability to work fast and effectively within a matrix environment.
• Demonstrated leadership and people management skills with an ability to lead, coach and mentor all levels of teammates.
• Proven team building skills, both internal and external, with the ability to motivate and direct the work of others.
• Exceptional customer relationship skills.
• Excellent communication and interpersonal skills with an ability to influence senior level management.
• Excellent planning and organizational skills with demonstrated ability to direct large complex initiatives across a broad network and ensure completion.
• Proven ability to analyze and conclude; ability to apply Continuous Improvement methodologies and to standardize processes across multiple sites and functions.
• Ability to lead and drive change among peers and direct reports.

#LI-MA1

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

At Owens & Minor, our greatest strength is the unrivaled dedication of our teammates. Powered by more than 14,000 teammates worldwide, Owens & Minor delivers comfort and confidence behind the scenes so healthcare stays at the forefront. The contributions, experiences, and perspectives of all our teammates helps strengthen our company as we innovate and grow to serve our healthcare customers. We appreciate your interest in joining Team O&M!