Warehouse Operations Manager

Continental Services; Maple Heights (OH); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health Coverage

401(k)

Paid Time Off

Wellness Programs

Additional Perks

Job summary

Continental Services in Maple Heights is seeking a Warehouse Operations Manager to oversee the full warehouse production process and supervise staff.

You will lead by example on the 6:30 AM–3 PM shift, manage staffing, plan and delegate, ensure timelines, and track assets while driving efficiency and policy compliance. A Bachelor’s degree and 2+ years in warehouse/ops are required. Benefits include health coverage, 401(k) and PTO.

Qualifications

• Bachelor’s degree in business, management or hospitality management. Equivalent work experience in the industry is acceptable.
• 2+ years in warehouse, operations, maintenance, customer service, quality assurance experience required.

Responsibilities

• Actively engage in the selection, training, development, and leadership of the team.
• Step in as a working manager, leading by example.
• Plan, organize, direct, coordinate, and delegate responsibility to ensure goals and objectives are met daily.
• Assist in the ongoing creation and execution of the company vision.
• Consistently demonstrate positive leadership characteristics that inspire employees to meet and exceed metrics set by operational leadership team.
• Ensure that all events are loaded completely and sent out as scheduled as well as all warehouse assets are properly tracked and maintained.
• Ensure proper staffing and daily tasks are completed.
• Oversee timelines for set up, production and breakdown.
• Adjust product picking schedule based upon team’s picking speed, and overtime needed to complete scheduled work.
• Propose and implement new methods to improve the efficiency of accurate information and execution, as well as ensure compliance with policies and procedures.
• Provide timely status of work completion and proactively raise issues before they escalated.
• Enforce all company policies within the employee handbook. Proper uniform, monitor breaks and personal cell phone usage, etc.
• Performs other related duties as assigned.

Education

Bachelor’s degree in business, management or hospitality management

Equivalent work experience in the industry

Job description

Warehouse Operations Manager

Department: Maple Heights Warehouse 164003

Employment Type: Full Time

Location: Maple Heights

Reporting To: Darrin Terry

Compensation: $50,000 - $60,000 / year

Description

A Taste of Who We Are:

Backed by a tireless commitment to high quality, innovative culinary offerings and unparalleled client and guest services, Continental consistently ranks among the top contract dining and refreshment providers in the nation according to Food Management Magazine, the industry’s source for food service news and trends.

Our Mission

Delight our guest. Every meal. Every day.

Our Core Values

Exceptional – We recruit and retain phenomenal people who consistently go the extra mile to deliver results that lead the industry.

Hospitality – We are tirelessly committed to providing the highest quality food, beverages, and service by anticipating our guests' needs so they can count on memorable experiences every time.

Collaboration – We prioritize working together with a shared vision and effective & transparent communication, we unite as one team to achieve remarkable experiences.

Responsibility – we hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.

Innovation – We are forward-thinkers always looking for new processes, technologies, and techniques to increase efficiencies and scalability to improve our services.

The Experience You’ll Create:

The Warehouse Operations Manager is responsible for overseeing the entire Warehouse production process. The Warehouse Operations Manager will supervise and coordinate the efforts of the warehouse personnel.

Shift: Monday - Friday 6:30 AM - 3 PM

• Actively engage in the selection, training, development, and leadership of the team.
• Step in as a working manager, leading by example.
• Plan, organize, direct, coordinate, and delegate responsibility to ensure goals and objectives are met daily.
• Assist in the ongoing creation and execution of the company vision.
• Consistently demonstrate positive leadership characteristics that inspire employees to meet and exceed metrics set by operational leadership team.
• Ensure that all events are loaded completely and sent out as scheduled as well as all warehouse assets are properly tracked and maintained.
• Ensure proper staffing and daily tasks are completed.
• Oversee timelines for set up, production and breakdown.
• Adjust product picking schedule based upon team’s picking speed, and overtime needed to complete scheduled work.
• Propose and implement new methods to improve the efficiency of accurate information and execution, as well as ensure compliance with policies and procedures.
• Provide timely status of work completion and proactively raise issues before they escalated.
• Enforce all company policies within the employee handbook. Proper uniform, monitor breaks and personal cell phone usage, etc.
• Performs other related duties as assigned.

Ingredients for Thriving:

• Bachelor’s degree in business, management or hospitality management. Equivalent work experience in the industry is acceptable.
• 2+ years in warehouse, operations, maintenance, customer service, quality assurance experience required.

Location(s) & Logistics:

• The physical demands for this position are sit, stand, bend, lift, and move intermittently during working hours.
• These physical requirements may be accomplished with or without reasonable accommodation.

Savor the Benefits:

We offer a range of benefits for eligibles team members, including:

• Health Coverage – Medical, Dental and Vision
• Voluntary Life/AD&D, Short-Term and Long-Term Disability, Critical Illness
• 401(k)
• Paid Time Off
• Wellness Programs
• Additional Perks

To see a summary of current benefits, please visit https://www.continentalserves.com/work-at-continental/#benefits.

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